Dean Vo Email & Phone Number

Los Angeles, Ca, Us

Santa Ana, California

• Coordinate the safekeeping and transfer of securities and cash between debt originators, warehouse banks, andinstitutional investors and assist with the settlement and delivery of traded securities.• Maintain custody account relationships by monitoring, reconciling, and reporting all account activities and providingregular feedback to any inquiries made by title companies, mortgage servicers, and other custodians.• Research and analyze mortgages and resolve any issues presented during audits by any data integrity errors orinvalid documents that would hinder its securitization or trade.• Collaborate with inter-department teams to address projects to improve daily operation workflows.

• Administered a systematic approach for inventory to prevent unsatisfactory products from being served• Delegate 24 employees with affiliative leadership creating an efficient workflow and outstanding customer service• Managed the cash till with accuracy and followed a standardized system to record final cash transactions

• Implemented a workshop with the assistance of five interns to help 48 delegates develop their interview skills• Cultivated a space for students to learn more about their own character, encouraging confidence and proactivity• Advised a group of 12 student staffers to ensure all activities are effective in teaching the delegates life skills

Torrance, Ca

• Processed on average 50 warranty claims per day for dealerships, resulting in increased dealership support• Conduct extensive research on automotive recalls to assist dealerships in correct submittal of warranty claims• Approved dealerships at their requested markup rate by reviewing 100 qualifying repair orders per client

The Outlets At Orange, 20 City Blvd W, Orange, Ca 92868

• Perform transactions and returns on the registers in a timely manner in order to maintain store efficiency• Stock over 200 pieces of clothes and place them around the store in a strategic manner to maximize store profit• Provide the five basic demands of H&M to promote excellent customer service and prevent shrink

Bachelor’S Degree, Business Management And Supply Chain Operations

Activities and Societies: Delta Sigma Pi, ABSOC

Web Development - Full Stack Developer

High School Diploma