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For the last 4 years I have been working in a Prince2 Environment as an Implementation Manager for DXC contracted to a DXC customer to oversee the Tech refresh & Windows 7 Rollout worldwide. Then a further software and user migration to another format, Their estate was still at XP, and my role was to Liaise with individual sites and all involved parties to plan a suitable LIP (local implementation plan) to ensure business continuity and provide a smooth transition to Win7, there was a software upgrade overnight in stages and then a physical Ram Upgrade the following day, ensuring Teams for Ram upgrades and hardware swaps were all in place, being onsite to assist with App migration and PC failures I have travelled all over the UK and as far as Bahrain and the Falkland Islands on this Project. I have seen this Project through to the last site. My previous desktop support and floor walking roles have all helped me deliver a high level of service.
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Change ManagerAtos Jun 2019 - PresentCorsham, Wiltshire, United KingdomWorking on world wide project for a major Client -
Windows 10 Migration TechVolkswarren Limited Jan 2019 - Present -
Implementation ManagerDxc Technology Oct 2017 - Present -
Implementation ManagerHewlett Packard Enterprise Jul 2014 - Jun 2017 -
Windows 7 SupportCapgemini Apr 2014 - Jul 2014Telford, EnglandOn Site User Support For HMRC Windows 7 upgrade. -
Support TeamWolverhampton City Primary Care Trust Jan 2011 - Apr 2014assisting users with all IT related issues. -
Ict Service Desk SupportNhs Worcester Acute Jun 2010 - Oct 2010Service desk operator, assisting users with IT problems attempting a 1st line fix, logging calls and passing onto relevant resolver groups. -
Technical Team MemberEds Sc Data Migration Mar 2009 - Jul 2010Support Data migration site leads by completing all requested tasksInterface with other departments and Site leads to ensure correct information is processed. Complete data migration tasks in accordance to strict procedure.Use of Data migration tools to assist site lead in migrating sites.Use of standard data migration tools, including exmerge, active directory, robocopy and creation of scripts to automate some of the robocopy tasksExtract, modify or create xml files as needed for processing users and shares.Complete physical data move for personal and email data, producing logfiles and robocopy script files as neededComplete initial discovery of site servers to be migrated, including personnel, group and email data.
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Discovery EngineerEds Sc Cleared Jun 2007 - Mar 2009Collection and recording of All IT asset information from mod sites as per scheduleInterview all Standard users to collect and record all application date and user logons. Compile all recorded information into a work order tool (Excel Spreadsheet)Pass all the information recorded onto demep and work order team.Also manned the AII helpdesk for EDS in a 1st line support role which involved working within active directory, creating and deleting accounts.
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Rollout EngineerBbc (Birmingham) Mar 2007 - Apr 2007Roll to replace all desk phones with the latest VOIP solution.Re Patching the PC's to enable the desk installation of the new VOIP phone. Working to the agreed schedule to ensure customer satisfaction when physical installing the hardware at the desk.Trouble shooting and assisting other engineers with any installation issues.
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Cisco EngineerDatacom Jan 2007 - Mar 2007Roll was to configure and install Cisco routers In Argos stores around the country.This involved the configuration of the router, uploading the config file, the physical installation of the router in the customers rack and finally a quality check to ensure the new upgrade was operating correctly.Liaising with upper management to project managers and Argos staff of all levels.
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Rollout EngineerCorus Steel Xp Aug 2006 - Dec 2006Replacing Corus Steel existing PC's with new Windows XP desktops and LaptopsActivate user's new account in active directory.Responsible for backing up and migration of the users data and email before removal of the old PC, then ensuring users have their data migrated to their replacement XP workstation via robocopy, exmerge and simple scripts, making sure all apps work, and add desktop shortcuts.
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Xp Rollout Teamleader/Engineer/FloorwalkerLynx Technology Aug 2006 - Nov 2006Team Leading the engineers and floor walkers, Replacing Corus Steel existing PC's with new Windows XP desktops and LaptopsActivate user's new account in active directory.Responsible for backing up and migration of the users data and email before removal of the old PC, then ensuring users have their data migrated to their replacement XP workstation via robocopy, exmerge and simple scripts, making sure all apps work, and add desktop shortcuts.
Dean Warren Skills
Dean Warren Education Details
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BluecoatPc Systems; Passes; Maths Physics History Buisness Studies & Information Technology -
The Blue Coat
Frequently Asked Questions about Dean Warren
What company does Dean Warren work for?
Dean Warren works for Atos
What is Dean Warren's role at the current company?
Dean Warren's current role is Change Manager at Atos.
What is Dean Warren's email address?
Dean Warren's email address is de****@****ail.com
What is Dean Warren's direct phone number?
Dean Warren's direct phone number is +150194*****
What schools did Dean Warren attend?
Dean Warren attended Bluecoat, The Blue Coat.
What skills is Dean Warren known for?
Dean Warren has skills like Active Directory, Servers, Itil, It Service Management, Technical Support, Project Delivery, Troubleshooting, Windows 7, Networking, Windows Server, Data Migration, Laptops.
Who are Dean Warren's colleagues?
Dean Warren's colleagues are Ali Sahin Köşeli, Emre Kendi̇gelen, Nanci Paredes, Sheena Rehman, Sabin S Kumar, Ekeh Samuel Onyekachi, Kenji Christopher Zapanta.
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