• Designed and created ad hoc mutual fund performance reporting for both fund administration and fund accounting• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisition• Determined risk of new business opportunity’s-based portfolio components and client background• In-depth information on compliance, regulatory requirements, and norms followed in the insurance industry• Worked with account managers and report requestors to gather requirements.• Expertise with MS Dynamics CRM development and its integrations/add-ons• Worked directly with end users to capture and analyze challenges of their workflow• Prioritized work within an agile team and maintain a backlog of future work for consideration/prioritization• Responsab for the development of ongoing enhancements• Owned and driven backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery• Documented Business Requirements, Functional Specifications, Requirements Traceability matrix to ensure effective analysis for solution development (AGILE/SCRUM model)• Analyzed purchase patterns and attitudinal data to reveal new CRM growth opportunities to enhance consumer spending.• Responsible for managing three scrum teams to manage product backlog and successful delivery of functionalities in a three weekly scrum cycles• Took care of data analysis, project analysis, gap analysis, data mapping, documentation and implementation• Reviewed Requirements & deliverables for delivery timeline

• Participated in building risk awareness training program organized by staff within the company.• Performed research tasks with a view to gathering data pertaining to industry, company and customer trends• Analyzed qualitative and quantitative data to uncover competition and industry information• Assist business analysis teams in gathering and analyzing project requirements and transferring this information to other departments• Provided support to the business analysis team in preparing business plans and strategies• Handled a range of project planning and co-ordination and information system analysis tasks• Performed evaluation on newly set up system resources• Developed detailed reports on market research initiatives and provided ideas on how this research fits into company’s current projects• Worked with key business group leaders to identify and evaluate upcoming business opportunities• Provided support to the promotional team by organizing and creating awareness programs• Designed workflow charts and wrote requirements for system changes• Wrote and published progress reports, identified project milestones and recommend needed modifications

• Involved in development phase meetings for Business Analysis and Requirements Gathering• Designed and developed project document templates based on SDLC methodology• Onshore and offshore project co-ordination between business, project management, analysts, development team, test team, and vendors on a daily need basis• Analyzed and documented Business Requirement Document (BRD), Functional Specification Documentation, and System Requirement Documentation using UML methodologies• Created workflows based on requirements from sales department.• Prepared BRDs after the collection of functional requirements from system users that provided appropriate scope of work for technical team to develop prototype and overall system• Imported and exported repositories across data stage project