-Maintains and follow up leads-Build company rate programs and group blocks-Provides immediate and timely responses to all sales inquires of hotel terms and availability-Inputs rooming list-Build room blocks-Contracts meeting rooms via BEO-Manages GRC updates-Release unused rooms on cut off dates per contractual agreements-Order food and beverages for meetings, social events, and government functions-Sends contracts and obtains signed contracts for group bookings-Books and manage all group blocks-Prepares weekly, monthly, and quarterly reroutes for Director of Sales-Updates GRC, meeting agenda and company reports

Maintained store staff by selecting, orienting and training new hires* Greeting all customers properly* Ensures availability of merchandise and services by maintaining inventories* Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotions and authorizing clearance sales* Maintained monthly sales promotions* Ensured that daily sales quota is met* Acknowledge all store orders and shipments* Maintained statistical and financial records* Arranged weekly store meetings* Preparing promotional materials and displays* Handle the daily deposits* Made sure all customer issues such as queries and complaints were handled properly* Ensure all store operational requirements are met by scheduling and assigning employees to store duties

Check in/ Out guest* Night Audit* Reserve rooms from call in reservations * Assist in guest complaints for room service* Cashier * Assist Housekeepers by maintaining Laundry* Help Guest with questions about their reservations* Direct Billing to Corporate Company’s for long Term guest* Monitor maintenance orders * Provide oversight for custodial workers during the shift* Answer multiple phone lines* Send out guest Dry Cleaning service/delivering to guest rooms* Handle the daily deposits* Make sure all guest request are met* Handled daily shift duties/ make sure all front desk requirements are met

Serve as Office Receptionist* Make mail distribution* Order supplies for Veterinary Hospital* Answer telephone calls* Called clients 2 days prior to their appointment as reminder * Maintain billing log for clients* Data entry into computer of client’s information* Filing* Send out daily vaccine reminders to clients* stock promotional items* Set appointments for clients* update all client records

Serve as Receptionist for Salon* Scheduled appointments on calendar and stylist calendar* Sole Stylist for clients who request me in particular* Make mail distribution* Order supplies for stylist * Inventory* Answer telephone calls* Clean salon areas when completed* Attended conferences and seminars * Data entry into computer of client’s information* Filing* Opened and closed shop daily

Serve as Office Receptionist for Dr. Reed* Mail distribution* Order supplies for Veterinary Hospital* Answer telephone calls* Schedule appointments* Maintain billing log and distribution * Data entry into computer of client’s information* Filing* Worked in Pharmacy to fill clients Prescription* Kennel receptionist set up boarding for pets* Made sure all client profiles are up to date

Supervised staff of 12 * Secured Boarding * Checking on all pets food, water and clean bedding* Give pets vaccine/shots* Mail distribution* Handled complaints* Order supplies for Veterinary Hospital* Answer telephone calls* Schedule appointments* Maintain billing * Data entry * Filing