More than a decade of experience in several fields of higher education, administration and management. Accomplished professional in guiding non-traditional learners toward completing educational goals through educator and learner management, providing support and guidance. Devoted to helping learners of all diversities succeed by providing equitable experiences through the development and sustainability of high performing instructional teams. Demonstrated expertise in utilizing data and various management and coaching matrices to improve delivery, increase satisfaction and student outcomes. Excellent communicator, interpersonal and relationship skills. Other specialties: problem solver, inclusive, culturally sensitive, customer care, empathy, team leader, supportive, presenter, teacher, analyzer, activator, achiever, communicator, strategy, ethical, confidential.
Listed skills include Commitment To Customer Service, Empathy, Customer Service, Financial Aid Administration, and 39 others.