• Identified steps to improve competitive advantage• Lead and provide support for the community building and Customer Retention Management(CRM)•Generated new business with marketing initiatives and strategic plans.•Kept meticulous client notes and updated account information incompany databases.•Attended monthly sales meetings and quarterly sales trainings.•Worked with sales team to collaboratively reach targets, consistentlymeeting or exceeding personal quotas.•Identified new business opportunities through cold calling, networking,marketing and prospective database leads.•Fostered lasting relationships with customers through effectivecommunication and quick response, resulting in long-term loyalty andexpanded client base.• Worked alongside developer team to ensure product usability

•Built relationships with colleagues to facilitate teamwork, cooperationand success.•Completed and submitted monthly and yearly reports to supportexecutive decision making.•Generated new business with marketing initiatives and strategic plans.•Kept meticulous client notes and updated account information incompany databases.•Attended monthly sales meetings and quarterly sales trainings.•Worked with sales team to collaboratively reach targets, consistentlymeeting or exceeding personal quotas.•Identified new business opportunities through cold calling, networking,marketing and prospective database leads.•Fostered lasting relationships with customers through effectivecommunication and quick response, resulting in long-term loyalty andexpanded client base.•Executed record filing system to improve document organization andmanagement.•Created and maintained databases to track and record customer data.•Developed and updated spreadsheets and databases to track, analyze,and report on performance and sales data.•Assisted development and implementation of new administrativeprocedures.