• Develop internal control guidelines, policies, and procedures for budget accounting, cash and credit management, administration, and other activities. • Coordinating and directing budgeting, investment and financial planning. • Ensuring compliance with state and federal regulatory requirements and professional standards. • Establishing and maintaining financial controls for the accounting department. • Preparing and presenting financial reports and risk analysis. • Creating budgets and forecasts. • Guiding financial decisions by establishing, monitoring, and enforcing policies and procedures. • Providing support to management, particularly in commercial and financial matters. • Creating reports that help senior leadership understand company financials. • Being responsible for the company general ledger. • Responsible to train and motivate direct reports: Accounts Receivable and Accounts Payable.• Hands on performance and supervision of all accounting functions, including supervision of a two person staff.• Compilation of timely monthly financial statements, yearly budgets, and documents to facilitate corporate planning. • Facilitate external auditors with an annual review. • Supervise vendor and client rebate programs. • Manage all aspects of cash management, including AP, AR, payroll, and banking reconciliations. • Facilitate the coordination and communication of on-going banking relationships.

Primary point of contact for financial matters and analysis - AP, AR, Payroll. Ensure financials are maintained and are in compliance. Manage the day to day accounting functions. Manage the monthly accounting close process, including journal entries, account reconciliations, and variance analysis to deliver accurate and timely financial reporting. Identify opportunities to leverage and create financial best practices. Ensure financial transactions and accounting policies/procedures are being followed. Prepare ad hoc reports of financial transactions. Complete period analysis reporting and provide relevant insights. Calculate financial returns on initiatives. Prepare financial information and forecasting for executive leadership. Identify business opportunities and develop efficient and effective solutions.

Responsibility of production, warehouse, distribution, logistics, inventory control, sales, and customer service. Develop strategies, lead and implement commercial and government projects. Improve operational efficiency and deliver savings which improve profitability, market position and competitiveness. Identify projects, implement solutions, and train blind & visually impaired employees while creating best practices and reporting of KPI’s. Implement process changes which results in a new level of sustained, operational effectiveness.• Lead employees to diagnose, evaluate and improve performance (safety, quality, service delivery, and cost) challenges through root cause problem solving initiatives.• Design work standards, quality control charts and systems and other elements of operational excellence and manufacturing practice to aid improvement• Ensure production flow and necessary labor, material and support is applied to meet demand Achieved 98% on time shipping.• Improved warehouse and shipping department to achieve 99+% accuracy by pallet mapping, SOP and training.• Generate and develop new customer accounts to increase revenue by developing online search analysis, fostering a network of referrals and identify new prospects to target. • Effectively manage the sales process from development to accepted proposal. Ensure accurate costing, and scheduling.• Evaluate new & existing business opportunities based on risks, potential, 'scale-ability' and sustainability; and alignment with internal priorities. • Close new business deals by coordinating requirements, identify necessary resources/capabilities, develop, negotiate contracts as well as integrating contract requirements. • Develop a staff team and organizational structure that will enable the organization to grow, develop services and profit for sustainability.• Responsible for P&L performance• Write business plans and feasibility studies for potential business ideas and opportunities

Apply commercial strategies to maximize improvements in social impact and well-being with blind and visually impaired individuals. Commitment to impact to blind and visually impaired individuals is central to the mission of the organization. Update order & sales processes to maintain proper production functionality as well as cost efficiency. Ensure information to production is up to date to meet demand. Provide leadership and direction to personnel insure high morale, efficiency, safety and conformance to policies and direction.Work to develop blind and visually impaired employees within the organization by actively encouraging them to realize their abilities and potential.

Leadership for Equipment Center, Parts Dept., Diagnostic Services and Media for stores’ optical equipment• Call Center, Equipment Rebuild, Repair and Parts department for optical lab• P&L responsibility; 39 associates, KPI & Dashboard reporting• Lowered production hours by 8% and machine cost by 4% by utilizing lean methodologies. • Maintains strong vendor and OEM partnerships for fabrication, machining, component parts, laboratory equipment, and services.• Leadership in 5S, Value Stream Mapping, Root Cause Analysis, Kaizen events, and Project Management• Inventory control with improved cycle counts through goal setting.• Initiated new replacement program of equipment based on critical analysis • Utilized Gantt charts to manage daily project schedules for keeping all tasks on schedule and identify potential delays.• Created media (video, instructions, flow charts, etc.) from Root Cause Analysis for training on equipment; decreasing calls by 30% per machine.• Introduced Call Center use of iPad for in store improvement of troubleshooting • Benchmark repair and rebuild equipment and exploring new opportunities• Establish and implement standard operating procedures and policies as well as new calibration standards which increased quality of product by 97%.• Oversaw procurement of parts and supplies; outsourcing lowering costs by 25%.• Work collaboratively with cross functional leaders to balance capacity with prioritized activities.• Temporarily lead OneSight Distribution, Shipping, Warehouse and Lux Store Supplies when area was without support.• Supported domestic & foreign missions with optical equipment and support.

Contact Center for stores’ optical lab equipment. • Increase lab equipment uptime and associates satisfaction by troubleshooting accuracy• Decrease expenditures on repairs and replacement equipment. • Develop systems, procedures and training for internal and external associates. • Analyze data to recognize early warning signs of technical problems and compile actionable next steps. • Establish and monitor technical knowledge by tracking trends• Newly created an Exam PM program with videos training field associates’ to service equipment for ODs.• P&L responsiblity, owning, planning, and executing projects

• Planning & implementing strategies and operations for inbound call center• Manage & motivate Full and PT staff with a peak of 84 personnel, 97 hours a week• Order Entry, Customer Service, Fraud Control, UPS Claims, Mail, and Returns Dept.• Reduced turnover rate of associates from 65% to 34%• Organized training seminars, ongoing training and cross training • Cost Control of department• Improvement of process, systems, procedure and reporting of information