• Managed all vendor master data creation and maintenance requests using a global supplier database (SDB) and cbFC SAP. Ensured accurate and timely updates to vendor information, including banking information changes. Trained others on this process, as well.• Supported users and resolved issues with the Purchase Request and Purchase Order (P2P) process for users from all departments across the company. Conducted training classes for 300+ users in order to ensure compliance with company policy.• Prepared and posted all payments for the company, including bi-weekly payroll, flex-account funding, ACH, wire, check, e-checks and intercompany transfers using SAP system functionality.• Researched and resolved SAP authorization requests and access discrepancies by entering GRC system requests for new and existing users.• Documented, tracked, and reported on systems issues and requests for enhancements by the Finance teams to the management team on a weekly basis. Worked closely with the next level support teams in Portland, OR to resolve issues with SAP or system interfaces quickly.

 Successfully managed the daily processes for the Mail Refunds team to ensure timely and accurate resolution of open payables; including balancing workload, resolving escalated issues, and driving associate development. Reviewed and approved daily refunds, account reconciliations, control groups, cash receipts; also reviewed and approved journal entries.

 Developed, nurtured, and grew client relationships, while marketing senior-level staffing services via in-person meetings with new and existing clients in order to provide an outstanding customer service experience. Identified and discussed future project initiatives with clients; ensured clients' expectations were met through matching consultants' skill sets to clients' engagement requirements; presented highly skilled accounting and financial professional consultants to the clients. Successfully negotiated client bill rates along with consultants' pay rates to ensure a profitable gross margin percentage for each project placement; tracked all activities and client details using Salesforce operating system.

 Effectively learned HIPAA compliance standards, medical insurance billing codes and requirements, and two web-based billing systems (EBI & Availity), in order to resolve a seven month backlog in billing within a few weeks. Accurately processed employee timesheets; converted, coded, and entered billable time into EBI; and submitted to insurance companies for timely payment. Implemented process improvements and efficiencies with electronic organization of client and employee documentation.

 Successfully managed daily domestic and export invoicing processes for a team of up to 22 people, billing for 150+ sites using eight different billing systems. Delivered training and long term direction for the operations of group; served as liaison with internal business units, customer service, systems support, and plant personnel.

 Recommended and delivered business processes related to web sales and on-line order status. Successfully developed detailed business process improvements, facilitated development work, tested and documented these new processes, and supported the business during and after implementation.

 Accountable for adapting and implementing SAP reporting tools to IP’s business units which includes learning business’ reporting needs; determining appropriate reporting tool; configuring system to provide data using SIS, ABAP reports, and query; and training the business users.

 Competently trained users on SD module which includes learning about businesses to receive SAP; learning the SAP solutions for businesses; creating training documentation and realistic training data; and training the users on all aspects of SD functionality in both classroom settings and one-on-one.

 Managed all accounting functions for seven distribution centers which includes the manifest and release for all shipments, managing inventories, verifying and processing A/P, expense posting, calculating working capital surcharge, updating financial report system, closing month-end books, generating statement books.

 Monitored all domestic and export accounts receivable for accrual of rebate and commission credits to customers and agents also prepared price trend charts and analysis reports. Significantly resolved discrepancies, prepared documentation, transmitted payments, and maintained contract files and payment schedules.

 Input data entry (orders) from customer service, handled mail-outs to customers, provided support for operations manager and staff, and customer service department.

 Performed multiple business office positions as a temporary contracted employee; the longest of which was 15 months as the Purchasing Secretary for Great Lakes Chemical Company, Bartlett, TN.