Deana Eiland work email
- Valid
- Valid
Deana Eiland personal email
Deana Eiland phone numbers
Ms. Deana Eiland is an enthusiastic and passionate IT Services executive with progressive experience leading various global infrastructure functions, developing new business solutions, and performing technical and program management roles in dynamic, successful IT services companies. Specialties: Global Operations – Finance & Budgeting – People Development – New Business Development – Service Design – Strategic Planning – Customer Relations – ITIL Service Management – Operational Improvement/Quality – Program Management
-
Executive Program DirectorMorris Technology Solutions, Llc Apr 2022 - Present -
Customer Executive & Application Services Practice LeaderGuideit Apr 2018 - Apr 2022Plano, Texas, United States -
Customer Engagement ExecutiveGuideit Jan 2017 - Apr 2018Dallas/Fort Worth Area
-
Vice President, DeliveryGuideit Feb 2013 - Apr 2017Dallas/Fort Worth AreaResponsible for delivering technology optimization solutions.GuideIT is uniquely equipped in the strategic optimization of technology. Experience rooted in EDS and Perot Systems. Expertise developed in today's market environment. Commitment to leading the future of technology optimization. This is GuideIT. We understand why and how to help you align technology strategy and execution with your broader business strategy. Grounded in our principled values, everything we do begins with working to understand and view your needs and desired outcomes through your lens.With our depth in understanding the implications of doing technology right, we believe it's the difference between leaders and the rest.We help companies lead.
-
Co FounderEiland Construction Jan 2008 - Aug 2019Double Oak, TxEiland Construction is a full-service construction company providing quality, affordable services to residential and commercial customers in the Northern Dallas/Fort Worth, Texas area.From simple to complex, our experienced contractors and expert technicians and artisans are dedicated to working with you to implement your dream project.Complete design and engineering services also available!Residential & Commercial - Custom Homes - Commercial Finish - Remodels - Additions - Outdoor Living - Roofing & Painting
-
Executive Director, Infrastructure Services OperationsDell Services (Perot Systems) Nov 2009 - Jun 2011Plano, TxLed the Perot Systems and Dell Infrastructure Services Operations consolidation and directed the blended organization ongoing, inclusive of 10 direct reports, 380 staff members, and a $35M budget. The organization, focused on delivering high-value support services to enable, measure, and improve the quality and efficiency of service delivery to its Infrastructure Outsourcing customers, was comprised of Quality & Compliance, ITIL Service Management, Learning & Development, Reporting Services, Program Management Office, Service Design, Customer Billing, Contract Management, and Partner & Resource Management. -
Director, Infrastructure Services Transition Programs & Infrastructure Services OperationsPerot Systems Oct 2007 - Oct 2009Plano, TxGlobal leadership experience with a focus on both driving a global delivery model to decrease operating costs and improve competitiveness as well as improve quality of Infrastructure Services delivery to external customers. Infrastructure Services Operations Director (2009) - Led Infrastructure Services Operations functions including Reporting, Learning and Development, Business Systems, Quality & Compliance. This role mapped and expanded to the Executive Director role described above upon the Dell acquisition of Perot Systems. Infrastructure Services Transition Programs Director (2007-2008) – Led an elite organization of 35 senior program managers responsible for overall management of Infrastructure Services’ transitions (operations and data center migrations) for new customers from current delivery model to the Perot Systems’ contracted delivery model. Successes included completion of fourteen complex transitions meeting all success criteria; process improvements enabling early action on issues and better trending data for continual improvement; and globalization of transition leadership to lower costs.
-
Senior Manager, Business Development & Service Design/TransitionPerot Systems Apr 2004 - Oct 2007Plano, Tx Cross-Functional Services, Service Line Sr. Manager (2005-2007) – Led a team of 6 senior team members responsible for developing and costing standardized solutions related to IT service management, operational transformation and data center services. Drove the overall direction of the service lines including market competitiveness, features / functionality delivered, rate structures, and financial performance of the services. Global Service-Based Delivery Model Sr. Program Manager (2004-2005) – Led a team of 5 program managers. Built and presented business cases and led the migration from account-dedicated delivery model to leveraged delivery model for in-scope IT services. Established offshore infrastructure services delivery capabilities in India achieving 1st year savings of $1.3M in operating costs.
-
Senior Manager, Global Service Desk & Deskside ServicesPerot Systems Mar 2002 - Mar 2004Plano, TxManaged 3 direct reports and 1,200 in-direct reports delivering ITIL-aligned IT service desk and desktop services globally supporting multiple clients in multiple industries. Achievements included <2% voluntary attrition rate, 15% improvement in service level performance and average customer satisfaction rating of 4.3 (1-5 scale).
-
Manager, Network Delivery & Information SecurityPerot Systems Sep 1999 - Mar 2002Plano, Tx
-
Various Technical, Project Management, & Customer Consulting RolesPerot Systems Nov 1996 - Sep 1999Plano, Tx
-
Progressive Infrastructure-Related Technical, Project Management, And Teaching RolesFidelity Investments Aug 1987 - Nov 1996Irving, Tx
Deana Eiland Skills
Deana Eiland Education Details
-
Irving High School
Frequently Asked Questions about Deana Eiland
What company does Deana Eiland work for?
Deana Eiland works for Morris Technology Solutions, Llc
What is Deana Eiland's role at the current company?
Deana Eiland's current role is IT Services Executive.
What is Deana Eiland's email address?
Deana Eiland's email address is de****@****zon.net
What is Deana Eiland's direct phone number?
Deana Eiland's direct phone number is +194053*****
What schools did Deana Eiland attend?
Deana Eiland attended Irving High School.
What skills is Deana Eiland known for?
Deana Eiland has skills like Itil, It Service Management, Outsourcing, Program Management, Service Delivery, It Strategy, Data Center, Vendor Management, Professional Services, It Outsourcing, It Management, Process Improvement.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial