Dean Andrejevic Email & Phone Number

Maintain and inspect customers garage equipment, which ranges from Brake testers, shaker plates and vehicle lifts.Quote for parts and ensure they are right first time to minimize downtime and keep up customer satisfactionEnsure that the equipment is up to the standards and is adequate for anything the customer needs and wants.Train technicians in the workshops how to check and use vehicle lifts and give them the ability to report issues as and when they arise rather than… Show more Maintain and inspect customers garage equipment, which ranges from Brake testers, shaker plates and vehicle lifts.Quote for parts and ensure they are right first time to minimize downtime and keep up customer satisfactionEnsure that the equipment is up to the standards and is adequate for anything the customer needs and wants.Train technicians in the workshops how to check and use vehicle lifts and give them the ability to report issues as and when they arise rather than waiting for long periods of time.Calibrate equipment from brake testers to headlight aligners Show less

Installing various types of garage equipment ranging from Vehicle Lifts to Tyre Changers.Ensuring customer is happy with placement while making sure the equipment is level and within specifications.Helping customers realise the best layout for their workshop to maximize space while making it all as efficient as possible

Achieved my CP7 Gas Safety Inspection Certification, Abrasive Wheel Safety Certification, Thorough Examination Insurance Inspection Certification and GEA Accreditation while working at Gemco.Scheduled Service calls according to customer location and urgency of need.Inspected equipment and processes to reduce maintenance-related downtime incidents.Mitigate equipment failures with regular servicing through a 6 monthly plan.

Alton, Hampshire, United Kingdom

Achieved my B&E Trailer License while working with Liftmaster to be able to transport larger and more difficult loads to customer sites.Liased with Customers ensuring their specific needs where met, from placement, height and Safe Working Load.Followed all Health and Safety guidelines by ensuring appropriate measures were followed. This included, Position, Height and Concrete Depth.

Alton, Hampshire, United Kingdom

Implemented effective training and development. As a result, our team hit bonus and incentive rewards every month by raising Sales figures from around £800 a day to around £1600 a day, achieved through effective Upselling and Customer Rapport techniques.Evaluated Staff performance and developed plans to improve any areas which needed it. This included increasing Customer Satisfaction 65% to 90% in just 3 months.Managed a team of 5, leading meetings and building relationships… Show more Implemented effective training and development. As a result, our team hit bonus and incentive rewards every month by raising Sales figures from around £800 a day to around £1600 a day, achieved through effective Upselling and Customer Rapport techniques.Evaluated Staff performance and developed plans to improve any areas which needed it. This included increasing Customer Satisfaction 65% to 90% in just 3 months.Managed a team of 5, leading meetings and building relationships with every employee.Addressed customer issues calmly and professionally, delivering quick, successful resolutions.Maintained store appearance, including shelving organization, store layout, and visual merchandise planning.Oversaw daily operations of the store, including inventory and supply restocking, cash handling, and assisting customers. Show less

Alton, Hampshire, United Kingdom

Listened actively to assess customer needs, build rapport and deliver viable solutions. Handled concerns and complaints with compassion and care, delivering positive outcomes for continued customer loyalty.Highlighted product features and benefits in line with customer needs, securing high-value sales. Warmly greeted customers to establish positive first impressions, enhancing in-store experiences. Delivered outstanding customer experiences through attentive care… Show more Listened actively to assess customer needs, build rapport and deliver viable solutions. Handled concerns and complaints with compassion and care, delivering positive outcomes for continued customer loyalty.Highlighted product features and benefits in line with customer needs, securing high-value sales. Warmly greeted customers to establish positive first impressions, enhancing in-store experiences. Delivered outstanding customer experiences through attentive care and faultless service.Consistently maximized sales revenue through effective upselling and cross-selling of associated products. Show less

Lasham, Hampshire, United Kingdom

Created a safe environment for crew and talent, ensuring stage and backstage areas were clean and free of clutter. Supported the production team in the smooth delivery of shoots across Black Hangar Studios and other shooting locations.

Alton, Hampshire, United Kingdom

Maintained excellent customer satisfaction by providing professional, courteous customer service. Operated cash registers with proficiency during high-volume shopping times, reducing customer queues. Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards

Diploma In Software Development, Full Stack Development, Pass

Activities and Societies: Programming Lanaguges: HTML5, CCS3, PYTHON, JAVASCRIPT Frameworks: FLASK, DJANGO, JQUERY, AWS Additional.

Diploma, Creative Media Production, A

Projects include: The Bird Song - Florence and The Machine - Music Video. This was my first ever project at Alton College, I was tasked.

It Diploma, Information Technology, Distinction