Dean Beever Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Managed daily customer interactions via phone, email, and in-person meetings, providing quotes and product recommendations. Handled data entry and sales order processing. Collaborated with Bonitron representatives, distributors, and marketing to promote products and develop promotional materials. Coordinated with production to ensure timely order fulfillment. Maintained strong communication with internal teams and external customers.

Brentwood, Tennessee, United States

Configured and customized client profiles in iSolved HCM software to meet precise requirements. Led client training through weekly Microsoft Teams calls and email support, ensuring seamless adoption. Transitioned clients to the Client Experience team post-implementation. Maintained high standards of service in Payroll and HCM support.

Nashville, Tn

Processed benefit and prior service calculations for a defined benefit plan, including retrieving and reviewing member records. Determined retirement eligibility and calculated monthly benefit amounts, verifying accuracy through recalculations as needed. Provided exceptional customer service via phone, email, in-person visits, and outreach to employers and personnel departments to verify salary, leave, and service eligibility.

River North, Chicago, Illinois

Processed applications for pensions, retiree healthcare, and emergency annuity withdrawals. Managed participant inquiries via phone, email, and in-office meetings. Maintained strict confidentiality of sensitive documents, including certified records, personal data, and protected health information. Handled all follow-up actions related to these responsibilities.

Grant Park, Chicago, Il

Led three-hour guided tours throughout downtown Chicago, instructing guests on the safe operation of Segway Personal Transportation Devices. Delivered engaging commentary on Chicago’s history, landmarks, and culture, adapting information to entertain and inform diverse audiences. Confidently answered spontaneous questions from guests, ensuring an interactive and enjoyable tour experience.

319 W. Ontario St., Suite 200

Managed document processing using SoftPro Select and Enterprise ProForm software, including scanning, organizing, and entering client and fund data. Prepared loan packages and files for processors and coordinated shipments of documents to Guaranteed Rate Corporate Headquarters. Ensured compliance with privacy policies and maintained document security to safeguard customer information.

Oversaw day-to-day operations to ensure smooth and efficient café service, including product knowledge, food preparation, and quality control. Delegated tasks, maintained kitchen cleanliness, and performed custodial duties. Managed cash register operations and ensured customer satisfaction through prompt service and friendly interactions.