Dean Buchanan

Dean Buchanan Email and Phone Number

I will do the next right thing, Always
Dean Buchanan's Location
Kansas City, Missouri, United States, United States
Dean Buchanan's Contact Details
About Dean Buchanan

Views expressed in posts are my own and represent no others.

Dean Buchanan's Current Company Details

I will do the next right thing, Always
Dean Buchanan Work Experience Details
  • The Mixx
    Caterer/Delivery Driver
    The Mixx Sep 2019 - Apr 2020
    Overland Park, Ks
    • Catering and Foodsby delivery driver of meals in company vehicle. • Cashier duties
• Customer service
• Front of house restaurant functions • COVID-furloughed
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  • Liberty National Life Insurance Company
    Licensed Insurance Agent
    Liberty National Life Insurance Company Jul 2018 - Sep 2019
    Overland Park, Kansas, United States
    • B2B Sales, individual service & support
• Salesforce, Salesgenie CRM
• Field Underwriting of Health & Life individual policies
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  • Apple Inc.
    Technical Support Advisor
    Apple Inc. Apr 2010 - Aug 2015
    Austin, Texas Metropolitan Area
    • Holiday season 2014 - Backfill rotation opportunity with Apple Retail Store.
• MobileMe Cloud services inbound technical, account and general customer service support (chat, email & phone).• Transitioned to iTunes Support Team in 2011 with iCloud move.• Account administration, fraud investigations.
• Team player with focused documentation and process improvement responsibilities. • Worked from home-based office 2010-2015, including a family-necessitated move to Kansas City Metro in 2015.
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  • Basquino Consulting Group / Digital Criterion
    Owner, Consultant
    Basquino Consulting Group / Digital Criterion Jun 2001 - May 2010
    Austin, Texas Area
    Owner of third-party independent end-user and SOHO consultancy focused on Apple products and services
Handled all customer information in an accurate and confidential manner.
Researched the latest market trends to provide current knowledge to clients. Recommended network security standards to management.
Directed onsite training for business users to maximize productivity.
Collaborated with clients from concept through final delivery of product or service. Provided purchasing agency services, including deployment and means-testing.
  • Techturn Ltd
    Mac Specialist
    Techturn Ltd Jan 2008 - Oct 2008
    Austin, Texas Metropolitan Area
    Rehabilitation and recycling of used computer hardware. My emphasis on Apple hardware.
  • Cenpatico Behavioral Health
    Web Services Administrator
    Cenpatico Behavioral Health Jun 2007 - Dec 2007
  • Newsstand, Inc.
    Production Engineer
    Newsstand, Inc. Oct 2001 - Nov 2003
    Austin, Texas, United States
    • Acting IT manager for company-owned Apple products supporting company users • Maintained production PDF workflows ensuring timely delivery of digital end product: magazines, newspapers, periodicals
• Troubleshot file integrity issues involving PDF, postscript, image & vector art• Built new and maintained extant reports for nightly production runs
• Developed client relationships and improved workflow
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  • Apple Computer, Inc.
    Technical Support Specialist
    Apple Computer, Inc. May 1998 - May 2001
    • Specialties in PowerBooks, Servers then Multimedia Pro productline.
• Extensive product support matrix involving Apple-branded h/w and Pro s/w
• Converted support documents to secure, digitally-signed PDF.
• Maintained and improved professional relations with large pool of support clients • Top AppleCare support contact sales in Q1 2000
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Dean Buchanan Skills

Technical Support Cloud Computing Networking Hardware Troubleshooting Linux Os X

Dean Buchanan Education Details

Frequently Asked Questions about Dean Buchanan

What is Dean Buchanan's role at the current company?

Dean Buchanan's current role is I will do the next right thing, Always.

What is Dean Buchanan's email address?

Dean Buchanan's email address is bu****@****ail.com

What schools did Dean Buchanan attend?

Dean Buchanan attended The University Of Texas At Austin, Austin Community College, Lanier High School.

What are some of Dean Buchanan's interests?

Dean Buchanan has interest in Social Services, Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Animal Welfare.

What skills is Dean Buchanan known for?

Dean Buchanan has skills like Technical Support, Cloud Computing, Networking, Hardware, Troubleshooting, Linux, Os X.

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