Dean Buckley Email & Phone Number

Teaneck, New Jersey, US

Herndon, Virginia, US

• Grew a scalable 350+ person global operations organization that drives revenue and profit growth
• Developed operational excellence strategy enabling higher margins and lowering cost of goods sold
• Managed global partnerships across multiple areas, exceeding YOY realized and secured savings.
• Designed and executed operational business case supporting the acquisition of a €250M market competitor, exceeding cost synergy targets by $20M
• Addressed customer satisfaction and engagement issues, delivering annual increases in revenue growth; developed C-Level engagement with strategic customers increasing market awareness
• Drove vision and introduction of new revenue streams, expanding offerings portfolio and mitigating business risks

Herndon, Virginia, US

Herndon, Virginia, US

Dean Buckley is the senior vice president of operations at VT iDirect where he is responsible for the effective operations of the customer success, quality, manufacturing engineering, and global supply chain organizations. He is driving a global initiative to launch high-quality products and support services maintaining VT iDirect’s leading position and.

Herndon, Virginia, US

• Engaged to create a culture of customer success throughout the organization.Directly responsible for multiple departments plus working across all other company functions, Transforming support and engagement models to.
• Developed industry leading global client support organization
• Defined customer success within sales leadership, focus on improving awareness and responsiveness
• Attracting high performance leaders and developing career paths for all team members
• Created product integrity department delivering immediate a measurable product quality enhancements across software and hardware platforms
• Developed client success managers for strategic accounts

Herndon, Virginia, US

• Tasked with providing strategic thought leadership to global supply chain organization and partners. Focused on optimized inventory strategies and positioning the supply chain to support future business strategies.
• Identified and implemented best practices for global manufacturing partner management.
• Worked across senior leadership to ensure all objectives were aligned - implementing shared knowledge and S&OP procedures.
• Delivered both direct and indirect savings strategies culminating in excess of $5m cost savings in first year.o $3.5m in direct cost reductiono $1.5m in cost avoidance
• Provided full global supply chain mapping analytics to drive business strategy. Analytics from original tier supplier through end product delivery by region, country, client market etc.
• Delivered low cost RF product solution saving over 50% per unit savings on large volume antenna and electronic partner components through two channels – new manufacturer introduction and creating new partnerships.

Herndon, Virginia, US

• Responsible for all operational aspects of global product realization and sustained production. Successfully integrated multiple departments to develop a single high performance, high value organization.
• Restructured multiple departments, revamped poor operational practices, eliminated inefficiencies resulting in the operational support for product realization moving from the critical path of only three concurrent.
• Head of three departments: New Product Introduction, Global Manufacturing Engineering and Production Test Engineering – Ultimate responsibility for all operational aspects of product development and realization as well.
• Replaced ineffective management structure, successfully reorganizing the teams with both internal and external hiring for managers and contributors.
• Developed inter departmental process and communication structures for efficient product realization
• Created Supply Chain and Operations product development processes and procedures from the ground up

Herndon, Virginia, US

• Tasked by Vice President Global Supply and Operations to create new product development operations department.Integrating all supply chain and operational best practices into product development and delivery.
• Creation and integration of manufacturing engineering discipline throughout early product design
• Created and staffed new product development purchasing team
• Created the product delivery procedure based on a stage gate approach with defined success criteria at each stage per department to enable solid business decisions

Herndon, Virginia, US

Ownership of all field services from implementations and on site service delivery, including all global projects, responsible for the development and growth of professional services.Leading cross functional departments including Implementations, global program management, post sales regional support teams in Europe, Africa, South America, Russia and.

Herndon, Virginia, US

Built the regional post sales services team from the ground up, identified requirements, created goals and objectives of group, hired and executed to plan.Created a value add department of service engineers based in multiple locations: Russia, Spain, Belgium, South Africa, Dubai and Egypt.Managed all EMEA customer post sales needs including Training.

GB

Senior engineer looking after installations, support and design of wireless networks including IP network design.

Andover, Hampshire, GB

Mobile satellite engineer. Instructor on Satcoms, RF, HF.

Worked as a systems engineer on satellite communications equipment, deployed on multiple operational tours.Completed service as an instructor on satellite communications principles, SHF, HF and RF principals and equipment.