Dean Colomban Email & Phone Number

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In this role I am accountable for the planning and execution of technology functions, including training, leading and managing performance of technology teams for a non-profit organization. I develop standards and practices that align the IT infrastructure with the businesses objectives and initiatives. This involves partnering with vendors and contractors to negotiate contracts for infrastructure solutions. I design, test, and manage all enterprise and information security policies systems at all their locations. Key Accomplishments:-Significantly improved accessibility and collaboration through implementing secure technology such as virtual desktop and Cloud infrastructure. This resulted in new income streams from multimillion-dollar government contracts, including development of single stream recycling program for Burlington County.-Strategically orchestrated transformation of Technology Infrastructure to meet HIPAA requirements.-Designed and implemented Employee Awareness Campaign using phishing techniques to allow for immediate corrective action, training and results from evaluation.-Created empowered, high-performance team through professional development plans, encouraging continuous learning. -Secured and consolidated operations, business processes and services to increase efficiencies and contain overall costs. -Increased data security, integrity and system availability by designing and putting in place business intelligence, analytics, mobility solutions, and virtualization.-Awards: Employee of the Year, 2012; Special Recognition Award, 2010, 2012; Year End Salary Adjustment for Exceptional Work 2009; Special Recognition-Board of Trusties, Outstanding Achievement Award, 2007.

Greater Philadelphia Area

Process & ITSM Consulting with years of experience in all aspects of Information Technology and extensive expertise in IT Services Management (ITSM) and ITIL methodologies,Certified in ITSM to Desktop Support and everything in between for the best understanding of the IT Lifecycle. This allows me to provide true value to every organization I work with. • Due diligence/As-Is analysis• Service transition & Organizational Change Management• Process design, planning, roll out and implementation• ITSM Tool analysis, mapping & implementation• Program, Project & Process governance• Execute SIPs (Service Improvement Plans)• Business / IT Process assessment & improvements• Process & Tools Coach/Trainer.

Https://Www.Youtube.Com/Protatomonster

Responsible for the business development of the Protatomonster Gaming YouTube channel. Worked with the creators before the channel was created and together we watched the channel grow from its first view, to well over a million subscribers. Responsible for all Contracts including Drafting, Evaluation, Negotiation and Execution of Non Disclosure Agreements, Sponsorship Agreements, Marketing, Sales / Purchasing Agreements, Subcontracts, Consulting Agreements, Licensing Agreements, Master Agreements, Distribution Agreements (resellers, agents, joint marketing etc.)Planned, implemented, tracked and continuously improved the marketing programs.Displayed and communicated the value proposition of the channel to sponsors and advertisers.Created marketing plans playing key role in the company’s bottom line. Accountable for execution and optimization of digital media plans. This includes working directly with YouTube digital media agency and outside third parties.Responsible for all campaign performance reporting and analysis, facilitating creative rotations, and implementing daily campaign optimization recommendations to maximize the efforts of the campaign. Utilized media and analytics tools across multiple digital channels, including display (banner ads), mobile (smartphones, tablets), search (Google, Yahoo, Bing), social (Facebook, Instagram, Twitter) and of course online video (YouTube).

o Setup call centers then connected them in a WAN.o Call Center’s Systems Consultant/Dialer System Design.o Provided computer network accessibility in all locations to view files and re-route phone calls.o Setup VoIP PBX systems at the main office to handle inbound and outbound calls for all call centers.o Arranged and maintained all servers, computers and clients of all locations.o Managed and administered all outbound programs for remote agents to evenly receive the same amount of calls.o Maintained SQL DBs with millions of leads.o Performed and maintained daily system backups and tape rotation.o Assisted with the testing and implementation of new or upgraded PC software and hardware releases as requested.

Bachelor'S In Information Technology, Specialization In Information Assurance And Security

NSA/DHS Designation The degree program I completed at Capella was designated by the National Security Agency (NSA) and the Department.

Cissp

Computer And Information Sciences And Support Services

Information Technology

Mcitp Enterprise Support Technician

Pro: Windows Server 2008, Enterprise Administrator

Education record