Responsible for the efficient and effective operations of our global business (outside of the US), and for ensuring the smooth operations of legal education courses for students preparing for US Bar and UK Solicitor's Qualification Exam (SQE). Commercial oversight of the business planning, budgeting and reporting processes. All aspects of student enrolment, fees and payment, finance, invoicing and banking. Establishing and overseeing the learning and student support systems and processes that takes our students from initial enrolment through to all aspects of the student learning and support experience.Oversight of the human resources functions of our growing UK and international team.

Working with the International team leadership to plan, draft and monitor the International business plans and budgets. Build, design and implement high-quality profitable programmes meeting the agreed budget targets.Lead and manage the course delivery of international programmes to meet EBITDA targetsManage the day-to-day operations of the Operations and International programme delivery team using Key Performance Indicators (KPIs) as agreed upon by the leadership team

As a member of the BARBRI International management team, I am responsible for the successful running of the courses, delivering on agreed business revenue and profitability targets. Within the management team, I lead the Operations team in relation to a course administration, course enrolment, finance and operations. Responsible for overseeing the organisation and delivery of the Bar Review courses, overseeing the planning and delivery of the classroom sessions and the mentoring of current students.

Responsible for all operational delivery aspects of delivering BARBRI's American Bar programmes outside the US, including courses currently delivered in Dublin, Dubai, Edinburgh, London and Tel Aviv. Responsible for establishing and implementing processes and systems that deliver excellent student and client administration in enrolments, course materials distribution, course delivery and practise examinations. Also responsible for the smooth running of the Dublin office and liaising with office managers in other regions.

As Multi-Venue Operations Manager, I was responsible for all Ticketmaster staff in venues around Dublin, e.g. the Olympia, Gaiety, Bord Gais, Academy, Ambassador, 3Arena and RDS. I was responsible for the set-up and operation of mobile Box Offices for all of the larger sporting events and festivals throughout the country, these include but are not limited to, The Aviva, RDS, Thomond Park, Musgrave Park, Electric Picnic, Oxegen, The Marquee Cork. I managed approximately 30 staff members and had to ensure all venues and events were adequately resourced. I was responsible for hiring new staff members as well as ensuring all staff had adequate training in both the ticketing system and customer service. I ensured all Box Offices are adequately stocked, that they had regular cash collections and physical security when needed. I was fully responsible for rostering, managing vacation leave, payroll and expenses for box office staff. I organised and monitored temporary contract staff for larger events such as Bloom and the Horse Show. A high level of administration and detailed planning was required for most of the Ticketmaster outdoor events. Examples of this would be applying for licences from Dublin City Council, hiring cabins, arranging transportation for cash, staff travel and accommodation. I was also responsible for the reconciliation of ticket sales against income, monitoring refunds and tracking blank ticket stock. I managed the supplier database and was responsible for tracking work completed and signing of invoices for payment.