Dean Callaghan Email & Phone Number

Wodonga, Vic, Au

West Wodonga, Victoria, Au

Agile Project Manager & Scrum Master, delivering meaningful technology solutions across the national footprint of Wodonga TAFE and affiliated DoD divisions.

Wodonga, Victoria, Au

As the department head, combined with the responsibilities of Chief Information Security Officer, I was responsible for leading innovation in technology, service management, security and stringent risk and compliance initiatives across the national footprint of The Personnel Group.

West Wodonga, Victoria, Au

Team Leader for the Technology Support Division at Wodonga TAFE, providing specialist services in the Microsoft 365 stack people management and performance and development coaching.

Franklin, Tasmania, Au

- Organizational leadership skills by directing staff to help implement ICT strategic solutions across the organization.- Contract negotiation and vendor management experience.- Directing technological research by studying organisation goals, strategies, practices, and business improvement projects.

Franklin, Tasmania, Au

- Managed applications, network, data and infrastructure to ensure high availability within SLA requirements.- Service Management experience, exposing the internal and external team to ITIL best practices.

Franklin, Tasmania, Au

- Recommends information technology strategies, policies and procedures by evaluating organisational outcomes, identifying problems; evaluating trends and anticipating requirements.- Providing level 1,2 and 3 support to all employees and external parties.- Deployment of SOE environments, Microsoft 365 administration, hybrid-cloud migrations and SD-WAN networks.- Maintains staff knowledge by training employees; maintaining a safe and secure work environment and developing personal growth opportunities.

Sydney, Nsw, Au

* Demonstrated interpersonal and communicative skills –allowing me to easily connect and develop rapport with others and drive client satisfaction.* Experience in business account management, cross and up-selling all Telstra products to business clients.* Attainment of a unique skillset in cellular technology.

Cupertino, California, Us

* Providing Level 2 & 3 IT Support to clientele across the entire Asia Pacific, supporting iOS, Mac & Windows platforms remotely.* Achieving individual and team based targets in line with KPI requirements.* Experienced in MacOS & iOS environments* Specialized training in troubleshooting with all things related to Apple, Microsoft and telecommunications.

London, Gb

* Resolving customer inquiries on the first contact through high level analytical problem solving, decision making and judgement and effective communication.* Relationship Management with new and existing clientele.* Achieving individual and team based targets in line with KPI requirements* Identify customer needs and promote relevant products and services to customers to meet those needs.

Master Of Information Technology Leadership

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Risk Management, Cyber Security

Program Development, Cyber Security