Deandrae Sampton Email & Phone Number

Napa, Ca, Us

United States

San Francisco Bay Area

As a District Manager at CarHop, I serve as a pivotal member of the sales leadership team, responsible for monitoring and enhancing sales and operational activities within the district. My role involves ensuring that each branch has a top-tier manager capable of driving results. I prioritize the training and development of branch managers through one-on-one interactions and store visits, while closely monitoring and reviewing store performance metrics. My key accountabilities include making district-level adjustments to optimize results, overseeing inventory management, and driving year-over-year sales and profit growth. I emphasize staff compliance with our selling process, enforce company policies and procedures, and promptly respond to and resolve customer and employee issues. My role encompasses diverse aspects of leadership, including development, administrative duties, and recruitment, in addition to conducting regular meetings and maintaining a personal growth plan for skill improvement.

Vallejo, California, United States

In my role of Branch/Lot Manager, I led and managed overall lot activities, overseeing staffing, store goals, and overall performance. I ensured the proper execution of state documents and legal procedures, including vehicle titling within state guidelines. My role involved team management, with a focus on monitoring and accountability, performance documentation, and addressing HR and payroll matters. I played a pivotal role in recruitment, staff development, and compliance management, while also reviewing and approving deals and documents before submission to underwriters. Additionally, I excelled in inventory management, bank reconciliation, and maintaining a safe and clean work environment.

Napa, California, United States

As a Customer Service Manager (Bank Manager) at West America Bank, I led a high-end, high-volume branch with a $10 million portfolio, focusing on delivering outstanding customer service and exceeding sales goals. I championed operational efficiencies, developed branch associates, and implemented sales programs to surpass goals and meet quality standards. My role involved facilitating the delivery of a wide range of financial services and products, including customized lending, cash management, and investment management, by referring customers to the appropriate departments within the company. I managed the selection, placement, performance, development, promotion, and termination of bank associates while ensuring adherence to quality standards and compliance with Federal, State, and local consumer protection laws governing loan origination. This experience honed my leadership, customer service, and compliance expertise.

Vallejo, California, United States

As a Sales Representative, I played a dynamic role in the sales process, providing exceptional customer service and engaging in face-to-face sales interactions. I adeptly informed applicants and customers about our products, including vehicle details and financing options, while swiftly and respectfully addressing customer issues and concerns. My positive and enthusiastic demeanor consistently enhanced the customer experience. In addition to face-to-face interactions, I proactively reached out to potential applicants and existing customers through outbound calls to create and renew business relationships. My responsibilities also encompassed payment processing, payment balancing, and deposit handling. Notably, I successfully generated referral business and contributed to elevating our location's Google rating to over 4.5 stars. Clear and effective verbal and written communication was a cornerstone of my approach, enabling me to consistently exceed monthly commission and incentive goals.

Sacramento, California, United States

While holding the position of Branch Manager at CitiFinancial in Sacramento, CA, I effectively managed a multi-million dollar portfolio, focusing on delinquency control, training, team building, and exceptional customer service. My responsibilities extended to insurance sales, managing operating expenses, and overseeing personal loan and real estate sales. I excelled in branch administration, expense management, business development, and meticulous cash management, ensuring operational efficiency and financial stability. This role equipped me with comprehensive expertise in financial management and customer relations.

California, United States

As a District Manager for CitiFinancial, I had the privilege of overseeing a substantial 30 to 40 million dollar portfolio, spanning eight branches in the Northern CA District. My multifaceted role encompassed various key areas, including training, expense management, and delinquency control, ensuring the financial stability and growth of the district. I actively engaged in both real estate and personal loan sales, contributing to the overall financial expansion. Additionally, I conducted profit and growth analysis, identifying strategies for profit maximization, and actively participated in insurance sales and business development initiatives. This experience equipped me with strong financial management, leadership, and business development skills.

Fairfield, California, United States

In my role as Branch Manager at Citifinancial, I demonstrated a strong aptitude for managing a substantial $10 million portfolio. My responsibilities spanned diverse areas, including effective cash management, comprehensive training programs, and strategic delinquency control and loss prevention measures. I excelled in delivering exceptional customer service and overseeing account maintenance while fostering a positive work environment through team building and maintenance of branch morale. I adeptly managed operating expenses and actively engaged in insurance sales, real estate sales, and personal loan sales, contributing significantly to the branch's growth. Additionally, my role involved thorough maintenance of expenses, proactive business development efforts, and in-depth profit and growth analysis. In the capacity of Branch Administration, I also served as an Assistant Manager, Senior Customer Service Representative, and Customer Service Representative, gaining a comprehensive understanding of various aspects of branch operations.

Vallejo, California, United States

As a Service Representative at Citifinancial, my role encompassed collections, cash management, customer service, and account maintenance. I excelled in efficiently managing collections, ensuring the smooth flow of cash operations, and providing exceptional customer service while maintaining customer accounts. Additionally, I actively pursued business development opportunities to expand our branch's reach and actively contributed to profit and growth analysis, identifying strategies for maximizing profitability. My experience in this role provided a strong foundation in financial services and customer relations.