Deandra Mccants Email & Phone Number

Philadelphia, Pennsylvania, United States

Supervise a team of 5 medical case managers with a caseload of over 1000 clients enrolled. Develop the medical case management program from its conception to present.Identify appropriate resources and external support systems to address client needs including advocating and negotiating linkages to care.Create partnerships with local community organizations, stakeholders and businesses to market and bring forth resources. Initiate and manage tracking systems used to measure program metrics and resources used. Chaired community advisory board of 100 members with a goal of destigmatizing HIV. Successfully partnered with Milano Di Rouge, a luxury clothingbrand and their Safe Sex Saves Lives campaign to educate avulnerable and underserved community in new developments inHIV prevention care , such as nPEP and PrEP.Executed various audits for quality assurance purposes including stakeholder and federal audits. Responsible for exceeding Key Performance Indicators amongst the Case Management program by 30% .Improved work environment by building inclusive relationships with employees and management to increase rates of retention and productivity. Campaigned for appropriate work life balance in the program to decrease staff turnover rates.

Philadelphia, Pennsylvania, United States

Located over 200 lost to care patients to assist with intakes and provideeducation to HIV positive newly diagnosed patients seeking medical services. Increased patient retention rates by 25% . Maintain a caseload of over 100 clients living with HIV/AIDSCoordinated medical appointments, performed data entry, andtroubleshoot patient insurance issues to find resolutions.Conducted follow up appointments with clients to assess ongoingor potential barriers for care.Assisted clients in receiving insurance surpassing the yearly insured goal by 15% .Promoted within the company after 1 year of working in the field.housing emergency grants for over 50 clients to prevent homelessnessConducted patient intake, assessments, and created treatment service plans.Navigated as a liaison between clients, medical providers and insurance companies. Provided adherence and health literacy assessment at intake and during annual comprehensive assessment. Assessed patient concerns and completed the referral process to appropriate social services agencies.Educated patients on positive health habits, substance abuse, medication and treatment compliance.

Philadelphia, Pennsylvania, United States

Increased companies membership enrollment by 50% throughimplementation of strategic public relations and highly regarded socialservices skills.Facilitated applicant screenings and coordinated both phone and in-person interviews.Recruited and supervised a team of 5 enrollment coordinators to increase membership. Orchestrated all media and public relations campaigns. Created presentations via Powerpoint and Canva used for business development and training.Tracked record of maintaining current knowledge of companies marketing programs, promotions, and media plan.Planned events and company promotions to attract potential clientele with a monthly budget for expenses.Utilized social media to promote the company and provide education regarding senior care.Formally recognized for playing an instrumental role in the implementation of the company’s increased 75% revenue.Successfully managed all administrative support needs.Championed through stakeholder, quality management, and federal audits.