De Andre' Chaission, B.S. Email & Phone Number

United States

• Travel nationwide to analyze hospital square footage data, daily operations, and staffing analytics, implementing the ES Optimizer program for hospital housekeeping departments.
• Collect square footage data and code all rooms of the designated facility into the ES Optimizer program.
• Perform staffing analysis for the requested clientele, customizing ES Optimizer to the hospital statistics and proposed FTE hospital budget for daily operational success.
• Create work assignments according to the hospital staffing needs and requests from clientele.
• Implemented the ES Optimizer program, collection of square footage data with facility coding and created work assignments on-site for the following hospitals;o Promedica Memorial, Fostoria and Freemont Hospital Systems.

Miami, Florida, United States

Aurora, CO, United States

• Implemented HHS standards and procedures for the UcHealth Metro 700 bed 2.6 million square feet start-up account, from the first date of contract, training all staff for new Job Descriptions, Housekeeping tactics.
• Increased the Turnover Bed rate from 60% of all rooms cleaned under 80 minutes to 99%
• Ensure compliance with health, safety, The Joint Commission, OSHA, and industry regulatory agencies
• Manually processed 300+ FTE's with JD Palatine background checks, W-4 Tax information and I-9 data
• Implemented a cart exchange program between 1st, 2nd, and 3rd shifts to ensure organization and accountability of all employee equipment

Lake Charles, Louisiana Area

• Recruit, interview, hire, and develop team member’s performance providing regular and timely assessment.
• Ensure compliance with health, safety, The Joint Commission, OSHA, and industry regulatory agencies.
• Manually processed 80+ FTE's with JP Palestine background checks, W-4 Tax information and I-9 data
• Execute and maintain daily quality control systems.
• Increased HCAHPS by 10% within 2 months of managing 1st shift
• Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction.

Beaumont, Texas

• Interview, select, hire, evaluate, and recommend termination of facility housekeeping personnel in accordance with facility standards
• Orient, train, and supervise all housekeeping staff along with the floor care within the hospital system including 100+ FTE’s of a 400 bed facility
• Scored a 99% on the company’s annual safety audit
• Refurbished 90% of the Hospital’s flooring within 6 months
• Plan work schedules, hours, areas of work, and job duties to ensure quality housekeeping services are rendered to all areas
• Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities

Houston, Texas Area

• Manage the housekeeping and floor care within the hospital system including 150 FTE’s of a 1100 bed facility
• Consistently monitor and reconstruct the work schedule, daily assignments, and payroll of FTE’s
• Regularly hold employee huddles and weekly minders that include safety tactics, retraining of duties and recent statistics
• Re-adjusted daily duty list to colaborate with the clients needs, time availabilties, and change of area
• Construct major projects timely to ensure customer satisfaction
• Follow up verbally, via email, and possibly face to face on all client requests

Houston, Texas Area

-Health Insurance Verification-Registered Labor/Delivery, Direct Admit, Outpatient procedures and Er patients -Consulted with patients about Insurance Co-pays, Co-Insurance, and their Deductibles-Verified all patients demographics along with keeping patient confidentiality intact

• Crisis Prevention Institute (CPI) Trained
• Secured 10- 26 floor buildings including the surrounding 7 hospital buildings
• Investigated lost medical equipment and personal belongings
• Monitored soliciting, smoking, and criminal behaviors

• Expertly managed the Patient Transportation Department
• Transported patients to their rooms or destination in a timely matter using a stretcher, wheel chair, or hospital bed
• Team leader, employee/patient relations