Primarily responsible for supporting and maintaining the eClinicalWorks (eCW) electronic health record system along with connected technology hardware used by APLA Health clinics and behavioral health providers. Triage, troubleshoot, and resolve issues and concerns reported from clinical staff regarding eCW. Additionally, accountable to day-to-day operations of eCW and is intimately familiar with eCW system access, features, and functionality. Serves as a technical point-of-contact and assists subject matter experts with ensuring data integrity, testing of system changes, orders modifications, templates development, and analyzing workflows for process improvement opportunities.Facilitates communication between organizations staff and management in support of eCW functions and system operations. lead the IT system analyst in the training and operations of eCW and any peripherals for all levels of clinic staff and users.

assisting in the support and maintenance of the technology hardware and software used by the clinicsand administrative offices, including eClinicalWorks (eCW), Microsoft Windowsworkstations, RingCentral unified communications, Microsoft Office suite, and othertechnology solutions as they are introduced into the organization’s environment. Triage, troubleshoot, and resolve issues and concerns reported from users.Assist in day-to-day operations of all technology solutions in use. Serves as a secondary technical point-of contact and assists subject matter experts with ensuring data integrity, testing of system changes, and analyzing workflows for process improvement opportunities. Assist in the support of upgrades, patches, testing and other technical projects.Assists in the facilitation of communication between organization’s staff andmanagement in support of IT functions and deliverable. Assist in training staff and users to work with technology systems and programs. Occasionally be called upon to perform sub-project management tasks.

 Maintains current working knowledge of eClinicalWorks (eCW), including add-onmodules such as eCW Dental and CCMR/PMH. Trains and assists eCW users as needed, including providers and front and backoffice staff. Acts as primary liaison with eClinicalWorks support. Coordinates with APLA IT Manager for eCW updates and upgrades. Assists with troubleshooting of scanner, printer, and signature pad interfaces, aswell as lab and other interfaces with eCW. Ensures that eCW is set up and utilized to allow clinic to achieve meaningful useas well as incentives based on clinical measures; creates templates and ordersets for users based on optimal workflow. Manages patient portal and Healow app; ensures full functionality of check inkiosks and payment systems as appropriate. Leads the implementation of EHR-based technologies during clinics’ work towardPCMH certification, including the use of CCMR for care teams. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

● Manage, Supervise, coordinate the flow of day to day operations of APLA Health Gleicher/Chen Health Center.● Communicate with referring agencies incomingand outgoing to provide seamless continuity of care● General Administration of the clinic● Volunteer recruitment and supervision● Oversee staffing including attendance, tardiness and time off requests.● Maintain an accurate account of all monies received and spent, with weekly reconciliation and prepare reports forthe finance department.● Monitor grants and requirements to ensure we are are meeting guideline for patient care and treatment.● Outreach, register, and Manage client roster toensure eligibility for services, including but not limited toinsurance and screened for ability to pay● Assist and resolve patient grievances● Work with Executive, Communications, Finance, Development and Client Services staff to ensure information isaccurate and uptodate● Order, track, and monitor health center supplies.

Operate motor coaches safely within DOT guidelines across the 48 states. Provide customer services. Operate as a part time dispatcher when needed.

Operate motor coaches safely within DOT guidelines across the 48 states. Provide customer services. Operate as a part time dispatcher when needed.

Provide transportation for students to and from school.

Operate Tractor-trailers over the 48 states.

Transported students to and from school and extra curricular activitiesAssisted teacher in the class room with day to day lesson plansProvided one on one mentoring/counseling with assigned students

Data EntryImputed data for Gap, Banana Republic, and Old Navy.Cleared items through customs in accordance to Unites States Harmonized Tariff Schedule.Prepared checks for accounts.

Maintained and repaired store equipment.Maintained and repaired customer equipment. Back-up cashier.