It Clinical System Manager
CurrentPrimarily responsible for supporting and maintaining the eClinicalWorks (eCW) electronic health record system along with connected technology hardware used by APLA Health clinics and behavioral health providers. Triage, troubleshoot, and resolve issues and concerns reported from clinical staff regarding eCW. Additionally, accountable to day-to-day operations of eCW and is intimately familiar with eCW system access, features, and functionality. Serves as a technical point-of-contact and assists subject matter experts with ensuring data integrity, testing of system changes, orders modifications, templates development, and analyzing workflows for process improvement opportunities.Facilitates communication between organizations staff and management in support of eCW functions and system operations. lead the IT system analyst in the training and operations of eCW and any peripherals for all levels of clinic staff and users.