Assistant Manager
Greater New York City Area
Assistant Manager of Product Operations (Hudson Yards)-*Ensures that all merchandise is represented on the sales floor and stocked to capacity in collaboration with visual manager*Ensures proper shipping and receiving procedures are being utilized to meet units per hour daily goal*Assists with the organization and execution of the sign kit including banners, window displays, and POP materials*Perform transfers, markdowns, and consolidations and works to insure their accuracy decreasing yearly shrink by 6%Assistant Manager of Daily Operations (Hudson Yards)- *Facilitated all technology issues including system updates on registers, ipod and ipad replacements, customer terminal repairs,etc.*Placed store orders for office, stock room, and sales floor supplies in align with allocated monthly budget *Maintained standard operating procedures in stock room, holding areas and sales floor for employee and customer safety*Completed monthly store compliance audits to ensure all safety measures are being kept and store operations are run efficiently (highest score of 93%) Assistant Manager of Talent (Hudson Yards)-*Opened new store location including hiring, on-boarding, and training entire store staff of 64 brand ambassadors *Created scripted unique sales pitches and customer experience lay outs to become top in district for BRC conversion 2/3 opening quarters *Conducted coaching conversations using customer experience surveys and key performance indicators as bench marks of improvementSupervisor of Talent (Rockefeller Center)- *Train and develop BA’s to sell to fit, style, diversity and quality to ensure sales and BR card performance *Conduct on-boarding orientations, store-walk throughs, omni training, POS training, as well as product knowledge trainings with new BA’s*Assist and coordinated fashion events with companies such as Ernst & Young to attract clientele and increase file size of the company
