Deandre Richardson Email & Phone Number

Port St Lucie, Florida, United States

• Essential Duties And Responsibilities
• Manage assigned service zone to ensure support tickets are completed within the Service Level Agreement while following company policy related to inventory management, service call management, safety initiatives, and.
• Monitor support requests to determine larger-scale issues.
• Plan and support network and computing infrastructure in tandem with State IT team and outsourced partners
• Provide daily assistance within assigned regional area for end-user support, including, but not limited to computer hardware, software installation and upgrades, backups, and networking.
• Provide regular written and verbal updates to the State IT Director/Manager team on the operational status of systems supporting the education environment.

West Palm Beach, Florida

• Organizes and implements strategies for daily operations according to volume of reservations and needs of local accounts
• Influences and communicates with customers, vendors, and co-workers by eluding excellent customer service measured by Enterprise's Service Quality Index released monthly
• Builds marketing strategies that helps our branch reach out to local businesses and the community
• Contributes to our branches overall profit by demonstrating consistent inside sales for optional protection products
• Maintains positive and professional relationships with accounts by going on sales and service calls

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Education record

Master Of Arts In Ministry With A Concentration In Church Planting, Divinity/Ministry