XSELL Technologies was founded on the belief that the behavior of the very best sales agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers.The power law in performance describes how 80% of a company’s results are produced by 20% of its workforce. Bringing our core belief to life required us to identify all of the behaviors of these top performers that enabled them to produce disproportionate results. These small groups of highly impactful employees often have specialized industry skill sets that translate into big results.And then deliver that top performer skill set with precision at scale, to the rest of the enterprise, driving game-changing outcomes by upskilling 80% of the workforce.To do this, we leverage artificial intelligence as a foundational capability to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top-performer experiences.

-Provided merchandising package services to over 300 online customers monthly by efficiently packing orders in a practical manner resulting in nearly a 20% increase in customer satisfaction-Provided monitoring of floor merchandise and renovation of Planograms daily before weekly restocking in order to expedite down stocking and correct item designations resulting in a average 19% Audit score increase