• Lead setup and implementation of SAP startup for the organization• Deploy and train business users on ERP and MES tools• Facilitate and drive operation processes by identifying risk and developing process improvements• Perform ad hoc analysis and data mining• Lead information management projects to improve accuracy, access, and process efficiency• Implement process improvement mechanisms based on data collection• Identify and reconcile errors in operations data to ensure accuracy• Evaluate inventory data to determine discrepancies in physical inventory• Chair meetings to present weekly data findings to operation and finance leaders

• Managed operations of Amazon warehouse inbound department.• Created shift production plans based on analysis of prior week performance and financial analysis data.• Reviewed shift plans, staffed, and determined course of action to meet business cost and production objectives.• Analyzed weekly/monthly data to identify and develop department process improvement initiatives.• Created and improved inbound standard operating procedures to achieve 98 percent cost efficiency YOY.• Operate Amazon software to efficiently track, and compile performance data. • Managed 4 Area Managers, 4 Assistant Managers, 175-350 employees on a daily basis

• Provided issue resolution, account processing, and status request to clients • Maintained positive client relationships through initial encounter and regular follow up.• Worked with internal and external business partners to provide accurate information for client requests.• Maintained knowledge of HIPAA, HITECH, State/Federal regulations.• Navigated ERP software to review, update, and create client accounts.

•Managed drivers training programs virtually and physically.•Coordinated, monitored, and supervised the movement of personnel, equipment, and cargo by air, rail, highway, and water• Established budget estimates for materials, equipment, and transportation services. • Prepare, and review technical, personal, and administrative reports pertaining to transportation operations.•Managed and maintained all inventory pertaining to receipt, storage and distribution.•Developed daily, weekly, and monthly reports for higher leadership to highlight project performance and timeline for completion.• Performed cost analyst to monitor and collect cost data to ensure budgets are met.•Processed, transported and documented over one million dollars in equipment and supplies. •Navigated Military ERP software to track and update inbound/outbound inventory. •Supervised 10 supply/transportation clerks daily