responsible for performing office duties within the covid vaccination clinic and other memorial hermann sites ensuring the medical clinic runs smoothly. These duties include but not limited to transcribing patient records and letters, keeping accounts up to date, scheduling appointments.

sifting through documents (mostly electronic) such as licenses, etc. through the web portal, verifying that all documents have been provided, and prepping them to scan into the system. Light phone work reaching out to providers for missing documents. o Handles heavy inbound call volume for member benefit verification.

Subcontracted for the Small Business Association. Answer questions about the small business payroll protection for the Covid-19 relief. provide additional Covid-19 resources navigate callers to online resources.Subcontracted for State unemployment assistance as well as pandemic unemployment benefits. As a agent i would assist callers with answering frequently asked questions, completions of applications, and resetting of account passwords. provided needed information to callers for remainder process. provide support

My role as a HR Customer Care Representative consist of;recruiting, new hire, manage a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, Processing transactions such as health enrollments, tax/direct deposit updates, 401k withdrawals or contributions, and retirement elections. This may include additional research and ongoing casework. Computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries.

Assisting residents with daily personal routines, including bathing, dressing, grooming, eating, and using the bathroom. Providing companionship to residents and establishing a trusting relationship with them. Ensuring that residents are taking their prescribed medication. Charting for each resident. Alzheimer and dementia unit.

As a customer service manager, my most important role is leading and motivating a team of staff to ensure they're giving the best customer service possible. Handling complaints and queries (from customers and staff) Sorting security issues. Financial responsibilities. Front end scheduling.

As a front end supervisor, my most important role is leading and motivating a team of staff to ensure they're giving the best customer service possible.Handling complaints and queries (from customers and staff) .. Front end scheduling.Complete customer transactions (groceries, bills, loto, propane, gas)complete motor vehicle registrationmoney management / cash handling daily

Leads assigned Life Guidance programs and develops service plans. Offers adequate and diversifiedrecreational activities to residents with sufficient supervision for each activity. Plans individual birthdaycelebrations for each resident. Develops programs for residents and engages and motivates residentsresulting in program participation. Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law.Assisting residents with daily personal routines, including bathing, dressing, grooming, eating, and using the bathroom. Providing companionship to residents and establishing a trusting relationship with them. Ensuring that residents are taking their prescribed medication. Charting for each resident.

Leads assigned Life Guidance programs and develops service plans. Offers adequate and diversifiedrecreational activities to residents with sufficient supervision for each activity. Plans individual birthdaycelebrations for each resident. Develops programs for residents and engages and motivates residentsresulting in program participation. Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law.

Scheduling of patient appointmentso Answering telephoneso Ez-biz office programo Insurance verification via telephone,web,and faxo Checking out of patientso Assist patients with therapy (hot/cold inteferiental, ultrasound, physicalo Scan documents into servero Develop x-rayso Data entryo Create and record patients chart

o Assist Double lung transplant PT with recoveryo Prepared meals (feeding tube)o Provided a clean and sanitized environmento Clean and sterilize woundso Assist with physical and occupational therapyo Measure and administer medication at proper times.

o Counted money to verify amounts and issued receipts for fundso Supervise and coordinated activities of workerso Performed cashiering and clerical dutieso Create effective solutions to customer complaints