De'Andre Buggs Email & Phone Number

San Francisco, California, United States

Reverted back to Station Operations from Transit Supervisor training due to family reasons.

San Francisco, California, United States

Accepted a position for Transit Supervisor (Division Dispatch).

San Francisco, California, United States

My core day-to-day tasks in this role included:• Assisting riders with directions for Muni and other transit connections.• Identifying areas for improvement in operations and station equipment.• Offering support during emergencies and completing necessary paperwork.• Maintaining order by removing disruptive passengers from trains and platforms.A section of my key accomplishments in this capacity entails:• Established the standards for Muni Metro Station Agent Booths in the "Station Agent Booth Customer Service Report" created by SFMTA Transit Management.• Completed 8 out of 10 weeks of transit operator training successfully before the promotion.• Started training as a Transit Operator and was promoted to Station Agent after two months.Skills• Transit Operations - Emergency Response - Customer Service - Operations Improvement

San Francisco, California, United States

Completed 8 weeks of 10 weeks of transit operator training before promotion to Station Agent.

San Francisco, California, United States

My core day-to-day tasks in this role included:• Ensuring adherence to bus schedules.• Prioritizing passenger safety and well-being.• Operating the bus safely in various weather conditions.• Navigating different geographical areas within San Mateo County.A section of my key accomplishments in this capacity entails:• Provided excellent customer service by courteously addressing passenger inquiries and concerns.• Maintained compliance with all traffic regulations and laws, both on and off the bus.Skills• Customer Service - Traffic Regulations Compliance - Operational Safety - Geographical Navigation

San Carlos, California, United States

My core day-to-day tasks in this role included:• Operating buses on different routes within San Mateo County and to San Francisco.• Providing information on transportation options across the SF Bay Area.• Operating buses of various sizes, focusing on articulated buses.• Following designated bus routes safely and efficiently.A section of my key accomplishments in this capacity entails:• Known for meticulous documentation of all incidents and accidents on the bus, leading to a comprehensive record and ensuring accountability for all occurrences.• Identified and promptly reported emergencies aboard buses and on public streets, taking appropriate action to assist and ensure the well-being of passengers.• Pioneered operation of new 60-foot articulated buses in revenue service, offering valuable insights and suggestions for further enhancements.Skills• Route Operations - Passenger Assistance - Articulated Bus Operation - Emergency Response - Incident Documentation