De Andrei Hall Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Using proprietary software from Moment Factory: control, maintain, and service the media wall and the lobby surfaces at the AT&T HQ in Dallas, TX

Dallas, Texas

Broadcast Engineering expert, with expertise in audio engineering and proficiencies lighting and graphics designer/operator supporting 200+ live events and town halls at AT&T Headquarters, as well as supporting satellite events at hotels and convention centers. • Responsible for management, maintenance and scheduling for two in-house theaters, one of which is currently operating part time as a fully functional movie screening theater for Warner Films new releases.• Build and break down equipment for large scale events taking place on AT&T’s campus and satellite locations such as hotels and convention centers (Includes building game show, late night talk show and custom backdrop sets for a wide array of events and guests)Associate Producer (AP) and production crew trainer, talent and client manager, providing day of talent management and pre-production planning and support. • Manages and coaches talent (both untrained executives and external professionals), micing, checking all show content (presentations and videos), managing crew members, and counting in and out of live broadcasts.• Facilitates all post production scheduling for all nine editors countrywide, and all crewing and scheduling for events in the Atlanta.• Responsible for training all new Production Assistants and Event Managers on live event day of protocols and operating procedures.

Dallas/Fort Worth Area

Oversees maintenance and troubleshooting network issues with a network card enabled audio board. Installed multiple production stations with PC and MAC operating systems, sound proofed multiple rooms and regular maintenance on them, and built the desk housing for the multiple studio station installs. Mix and Master audio tracks for radio, streaming services and general distribution. Aid in building and maintaining a website for the studio.Artist development lead, including song writing workshops, production tips and distribution/marketing methods for different genres of music. Also aids in planning of performances and studio sessions. Pro Tools instructor, teaching other engineers recording, mixing, mastering and producing all genres of music. Coordinates and organizes photoshoots for artists and marketing materials for the studio.

• Deliver efficient and premium quality support to NCR/Retalix POS customer end-users and help desks, meeting all established service level agreements.• Document incidents and requests in the current NCR/Retalix CRM system according to support team procedures.• Perform first, second, and third-level support for customer reported problems relating to operating systems, applications, network, and telecommunications.• Create and input knowledge base items in the current NCR/Retalix CRM system.• Monitor customer reported problems to identify potential areas requiring further intervention, and communicate to appropriate personnel.• Perform technical testing and reproduction of customer reported issues on lab systems when needed.• Review and update technical support documentation to ensure information is complete and accurate.• Collaborate with third-party vendors to resolve software/hardware issues reported by customers.• Participate in applicable phases of projects involving installation, configuration, testing, and deployment of new releases of POS software and related applications.

8390 Lby Fwy

Imaging/maintenance of ePEN workstations by adding print functionality, and troubleshooting hardware issues.Imaging/maintenance of Admin workstations by adding them to PEROOT domain, adding print functionality, troubleshooting hardware issues, installing software and configuring IP addresses.Administrative trouble reporting through Service Center 6.1 by opening and closing tickets.Assist Pearson Education Data Center Services (PEDCS) Workstation and network team as needed.Assist in ePS Scanning Operations (if applicable for site)Design, setup, and teardown scoring areas, cubicles, conference rooms and computers.Prepare materials for scoring including, but not limited to, material tracking, hardware inventory, organization, and movement prior to and following scoring project.Maintain and control warehouse and work area in an orderly and safe manner in accordance with established procedures.Maintain shipping logs, handle receipt and shipment of materials and assets in and out of the center through established procedures.Collect materials at end of project and prepare these for final shipment or archiving.Provide technical assistance and training to system users.Install, modify, troubleshoot, and make minor repairs to pc hardware and software systems.Provide process improvement solutions where needed. Create documentation of solutions and review with site management team.Oversee the maintenance of all lift equipment and racking. (if applicable for site)Receive direction from the Site Manager and perform other duties as deemed necessary.Oversee receipt and deployment of temporary site assets.

Mentored and tutored youth in low-income, low-performing school in the Dallas Independent School DistrictHelped school academic rating go from unacceptable to acceptable, saving school from being shut down by the stateHired as supervisor after showing excellent tutoring, mentoring and managing skills, and initiativeSelected to participate in creation of company-wide curriculum for students ranging from 6th-12th grade based on knowledge and expertise.Managed a team of 15 tutors, working with 400-500 students throughout the school year, often autonomouslyActively participated in marketing, tutoring, mentoring, tracking of students, as well as planning and executing successful large and small-scale tutoring programs daily

Scanned documents into the system and oversaw the destruction of sensitive documentsAided the IT department in basic set-up and troubleshooting of computers (hardware and software)Working with the IP department in the organization of patent/trademark files and gained a basic understanding of the docket systemTraveled for attorneys and their assistants, delivering sensitive documentation

Provided exceptional customer service to individuals staying on campus for Summer Conferences at Southern Methodist UniversityServiced any and all issues during overnight shifts to ensure a comfortable stay for guestsServed as a guide to all things SMU for potential and incoming freshmen to the institutionResponsible for the care and organization of every key to every residence hall on campus at any given time during a shiftDuring the May 2009 – August 2009 summer conference season, worked as a Conference Service Intern along with my regular duties which included organizing the guests living arrangements, structuring their arrival and departure and managing over the conference during their stay.

Dallas/Fort Worth Area

Worked alongside the lead Audio Engineer for Gospel Tabernacle ChurchRecorded live sound at the church that seated upwards of 3,000 membersEdited down audio tracks of sermons and live choir performances for radio distribution and saleTrained in repairing and replacing audio equipment when upgrades were available.Sent live sound to video for the distribution and sale of DVDs

Bachelor'S Degree, History

Graduate, Science And Engineering Magnet