Dean Dužaić Email and Phone Number
Dean Dužaić personal email
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A hardworking and motivated golf professional with an experience within the very challenging golf market of Croatia. Although equipped with the years of experience within the golf hospitality business, a huge desire for professional learning in area of golf operations and sports coaching led towards furthering education both in the UK and Croatia. Equipped with the strong set of operational and coaching skills is highly committed to developing of golf business at currently the only golf course in Istria region.
Golf Adriatic | Pga National Croatia
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Golf Course ManagerGolf Adriatic | Pga National Croatia Jan 2019 - PresentUmagMain Responsibilities:Overseeing different aspects of a golf course management (within a touristic resort), including but not limited to;▪ Preparing and reviewing the business plan for golf operations;▪ Ensuring a high performance of the golf shop operations, golf services and condition of the golf course;▪ Supervising the care and maintenance of all the physical assets, inventory and resources of the golf facility;▪ Identifying and developing innovative programmes for all… Show more Main Responsibilities:Overseeing different aspects of a golf course management (within a touristic resort), including but not limited to;▪ Preparing and reviewing the business plan for golf operations;▪ Ensuring a high performance of the golf shop operations, golf services and condition of the golf course;▪ Supervising the care and maintenance of all the physical assets, inventory and resources of the golf facility;▪ Identifying and developing innovative programmes for all customer segments including tournaments and promotions, both for club members and resort guests;▪ Establishing, implementing and reviewing effective marketing strategies that take into account theexpectations and needs of different customer groups;▪ Identifying and develop value added products and services to enhance the customer experience;▪ Liaising with other senior managers to achieve revenue targets and KPIs for each aspect of golf operations;Skills gained: Management, Strategy & planningKey Achievements:- Introduced a business development plan with a focus on improving key areas; Product & Workplace. - Achieved an increase in no. of rounds in 2021 & 2022 compared to 2019 by 25-35% in season months and 75-85% in winter months, by focusing on the improvement of the golf course, a customer journey and the overall user experience. - Assessed the work environment and improved job roles and functions to create more effective, positive workplace. Show less -
Head Pga Golf ProfessionalGolf Adriatic | Pga National Croatia 2016 - PresentUmag, Istria, CroatiaMain Responsibilities:- Developing and implementing an annual business development strategy for the golf teaching business;- Formulating overall aims and objectives for the golf teaching business;- Ensuring the good financial management of the golf teaching business;Skills gained: Business plan preparation and implementation.Key Achievements: - As a self-employed, contributed to development of sustainable coaching business in the highly challenging Croatian… Show more Main Responsibilities:- Developing and implementing an annual business development strategy for the golf teaching business;- Formulating overall aims and objectives for the golf teaching business;- Ensuring the good financial management of the golf teaching business;Skills gained: Business plan preparation and implementation.Key Achievements: - As a self-employed, contributed to development of sustainable coaching business in the highly challenging Croatian golf market- Reached 6000 hours of golf lessons Show less
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National Team Selector & CoachCroatian Golf Association Apr 2017 - PresentCroatiaKey achievements:- Introduced and implemented comprehensive Selection Policy for National Teams- Introduced and implemented Talent Development Strategy & prepared the first application for the R&A NGB DG to receive EUR 10.000 grant. Led the team towards 1st place at the European Men’s Team Shield Championship 2018. Led the team at World- Amateur Team Championship 2018 & at European Men’s Team Championship, Division 2 (2019, 2021).Skills gained: Elite Coaching, Talent… Show more Key achievements:- Introduced and implemented comprehensive Selection Policy for National Teams- Introduced and implemented Talent Development Strategy & prepared the first application for the R&A NGB DG to receive EUR 10.000 grant. Led the team towards 1st place at the European Men’s Team Shield Championship 2018. Led the team at World- Amateur Team Championship 2018 & at European Men’s Team Championship, Division 2 (2019, 2021).Skills gained: Elite Coaching, Talent Selection & Development Show less -
Pga Assistent ProfessionalGolf Adriatic, Skiper Resort 2013 - 2016CroatiaMain Responsibilities:- Delivering golf coaching sessions for individuals, including Juniors and groups; - To work on own initiative to build up a client base for coaching; - Delivering business administration tasks for golf teaching business; - Contributing extensively to marketing of golf teaching business; - Communicating with members and guests while maintaining high standards at all times;Skills gained: Coaching, Small business administration… Show more Main Responsibilities:- Delivering golf coaching sessions for individuals, including Juniors and groups; - To work on own initiative to build up a client base for coaching; - Delivering business administration tasks for golf teaching business; - Contributing extensively to marketing of golf teaching business; - Communicating with members and guests while maintaining high standards at all times;Skills gained: Coaching, Small business administration, Marketing.Key Achievement: Contributed to development of sustainable teaching business in the highly challenging Croatian golf market with less than 1000 registered golfers. Show less
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Golf SpecialistRezidencija Skiper D.O.O. Mar 2010 - 2013CroatiaMain Responsibilities:Delivering a full range of golf reception and retailing tasks including but not limited to: - Completing cashing up and banking procedures when acting as shift supervisor; - Completing transactions using customer credit, in line with guidelines; - Assisting in organizing golf tournaments on a club-level in the line with the club policy; - Delivering golf introductory golf coaching sessions for visitors; Skills gained: Opening and… Show more Main Responsibilities:Delivering a full range of golf reception and retailing tasks including but not limited to: - Completing cashing up and banking procedures when acting as shift supervisor; - Completing transactions using customer credit, in line with guidelines; - Assisting in organizing golf tournaments on a club-level in the line with the club policy; - Delivering golf introductory golf coaching sessions for visitors; Skills gained: Opening and closing procedures, Cashing up and banking, EPOS system, Currency exchange, Sales, Multi-tasking.Key Achievement: Upon my PGAs of Europe IPE graduation, I initiated and introduced golf coaching service within the recently opened golf club. Show less -
Golf Attendant - SpecialistKempinski Golf Adriatic May 2009 - Feb 2010CroatiaMain Responsibilities:- Working at the golf front-office while delivering international 5-star customer service;- Delivering golf outdoor operations – Ranger, Starter, Golf cart fleet coordinator;Skills gained: LQA Customer service, Problem-solving, Pre-opening.Key Achievement: Earned „Certificate of appreciation" by Mr. RetoWittwer, Kempinski President & CEO, for supporting the success of the Grand Opening of the Kempinski Hotel Adriatic & Kempinski Golf… Show more Main Responsibilities:- Working at the golf front-office while delivering international 5-star customer service;- Delivering golf outdoor operations – Ranger, Starter, Golf cart fleet coordinator;Skills gained: LQA Customer service, Problem-solving, Pre-opening.Key Achievement: Earned „Certificate of appreciation" by Mr. RetoWittwer, Kempinski President & CEO, for supporting the success of the Grand Opening of the Kempinski Hotel Adriatic & Kempinski Golf Adriatic on August 28 and 29, 2009. Show less -
Golf AttendentGolf & Country Club "Dolina Kardinala" 2006 - 2008CroatiaMain Responsibilities:- Administrating club members; - Assisting in coordinating club-level golf tournaments; - Providing customer service at the golf reception;
Dean Dužaić Skills
Dean Dužaić Education Details
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With Distinction -
Sports Coaching -
Sports Coaching -
Fitnes And Leisure -
Professional Golf -
Pgas Of EuropeGolf Teaching And Administration
Frequently Asked Questions about Dean Dužaić
What company does Dean Dužaić work for?
Dean Dužaić works for Golf Adriatic | Pga National Croatia
What is Dean Dužaić's role at the current company?
Dean Dužaić's current role is Golf Course Manager at Golf ADRIATIC | PGA National Croatia.
What is Dean Dužaić's email address?
Dean Dužaić's email address is de****@****hoo.com
What schools did Dean Dužaić attend?
Dean Dužaić attended University Of Birmingham, University Of Birmingham, University Of Birmingham, University Of Split, University Of Birmingham, Pgas Of Europe.
What are some of Dean Dužaić's interests?
Dean Dužaić has interest in Technology, Wines, Astronomy, Martial Arts.
What skills is Dean Dužaić known for?
Dean Dužaić has skills like Golf Instruction, Golf, Tournaments, Event Management, Golf Course Management, Sports Marketing, Microsoft Office, Junior Golf, Resorts, Web Design, Photoshop, Micros.
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