Dean Simmons Email & Phone Number

San Leandro, Ca, Us

United States

As the primary system/network/database administrator, my responsibilities were:• Installation, deployment, upgrades, and administration of a multi-tiered ASP.NET web application with C# code-behind. Includes minor involvement with client/server application development, & transitioning all systems to cloud-hosted equivalents. Also, complete oversight & management of all cloud components in Rackspace-hosted environments. • Setup of multiple servers, including mobilization for new systems… Show more As the primary system/network/database administrator, my responsibilities were:• Installation, deployment, upgrades, and administration of a multi-tiered ASP.NET web application with C# code-behind. Includes minor involvement with client/server application development, & transitioning all systems to cloud-hosted equivalents. Also, complete oversight & management of all cloud components in Rackspace-hosted environments. • Setup of multiple servers, including mobilization for new systems and websites with working knowledge of the Microsoft Windows XP OS and Microsoft Windows 2003/2008 Server environments, .NET Framework 2.0-4.5, IIS 5.0 thru 7.5 to expand internal testing capability and save on new equipment costs.• Diagnosing, operational troubleshooting, data & systems analysis and server issues. Also includes additional object-oriented C# application development with MS Visual Studios 2005 thru 2012 to reduce consultant costs.• Managing outsourced software development, including project scope, development personnel, testing and troubleshooting. Utilizing systems expertise to maintain schedule and drive more efficient resolution.• Administering all relational database systems utilizing SQL Server 2005-2008 R2 DBMS, including the use of Transact SQL for data base administration (DBA) support and application optimization. • Providing ASP.NET application configuration with SQL Server databases, including reporting tools and languages such as SQL Server Reporting Services setup and report deployment. Show less

United States

As an IT Systems Engineer, my responsibilities included: • Utilizing Cloud Professional certification to perform company security analyses, assessments and configurations for Data Loss Prevention (DLP) solutions and corporate eDiscovery tools, • Providing system tuning and development to prevent and counteract all malicious software, email, and web-based threats to internal computing and user systems. Includes experience with proprietary & hybrid cloud systems, Single Sign-On… Show more As an IT Systems Engineer, my responsibilities included: • Utilizing Cloud Professional certification to perform company security analyses, assessments and configurations for Data Loss Prevention (DLP) solutions and corporate eDiscovery tools, • Providing system tuning and development to prevent and counteract all malicious software, email, and web-based threats to internal computing and user systems. Includes experience with proprietary & hybrid cloud systems, Single Sign-On (SSO), Okta, Forcepoint, McAfee, & O365 systems coordination. • Working independently with vendors to lead HW/SW problems to resolution. Includes both troubleshooting or farm installations.• Coordinating testing and Quality Assurance (QA) for software upgrades to ensure system stability prior to production deployment • Working closely with other system administrators to design, configure, and test all mission critical business applications written in-house and/or any 3rd party/software layered products. Show less

United States

As a Sr. Service-Level Management Systems Engineer, my tasks were: • Creating, modifying, & re-designing ITSM required service management workflows. Also developed entire system modules, setup workgroups and configured required reporting dashboards (also ITIL certified)• Providing technical support, setup & configuration for key ITIL-based SW modules contained within 3 different ITSM Solutions (iSupport, ManageEngine ServiceDeskPlus and ServiceNow)• Leading multiple weekly meetings… Show more As a Sr. Service-Level Management Systems Engineer, my tasks were: • Creating, modifying, & re-designing ITSM required service management workflows. Also developed entire system modules, setup workgroups and configured required reporting dashboards (also ITIL certified)• Providing technical support, setup & configuration for key ITIL-based SW modules contained within 3 different ITSM Solutions (iSupport, ManageEngine ServiceDeskPlus and ServiceNow)• Leading multiple weekly meetings and/or acting as knowledge leader/trainer for each of the following ITIL process areas: Incident, Problem, Change, Service Request, Configuration and Asset Management• Acheiving ITIL v3 certification, documenting standards and procedures for team compliance with ITSM (IT Service Management) systems; Includes collaboration with internal ops & security teams to identify gaps in procedures/policies.• Experience making necessary file system/parameter changes, and reviewing security policies according to business needs and business process changes• As ITSM system admin for 3 different ITSM solutions (iSupport, ManageEngine ServiceDeskPlus and ServiceNow), installing, configuring, & supporting ITSM application SW/HW, including training additional admins and environmental cloning for dev/testing purposes. • Utilizing previous experience in roles as company Incident, Change & Problem Manager each, advised and managed all compliance efforts for ITIL-based ITSM procedures, and infrastructure changes & deployments performed by the team. Also addressed auditors and compliance reviews for SSAE and ISO 27001 annual inspections.• Led weekly meetings and/or acted as knowledge leader/trainer for each of the following ITIL process areas: Incident, Problem, Change, Service Request, Configuration and Asset Management Show less

United States

As a Cloud Applications Administrator, my responsibilities included: • Troubleshooting & testing OS Builds & application upgrades. Providing communications, ITIL-based documentation and release management processes for pushes to companywide desktop/laptop system infrastructure. Includes L3 technical support and root cause analysis.• Responsible for configuring existing Organizational Units and Group Policy Objects in application installations and maintenance• Configurations &… Show more As a Cloud Applications Administrator, my responsibilities included: • Troubleshooting & testing OS Builds & application upgrades. Providing communications, ITIL-based documentation and release management processes for pushes to companywide desktop/laptop system infrastructure. Includes L3 technical support and root cause analysis.• Responsible for configuring existing Organizational Units and Group Policy Objects in application installations and maintenance• Configurations & support for Microsoft O365 environments, Windows file and print services and other services that are necessary to keep our End users operational 24x7• Performing system administration functions such as defining/creating security monitoring procedures, OS and file system backups, reporting statistics, system monitoring, and alerting. Also provided technical direction/training to other departments, including work with external customers to provide technical support and solutions. Show less

United States

As Physics Instructor, taught basic introductory courses to students unfamiliar with physics concepts. This class was catered primarily to those with basic proficiency in algebraic operations and an understanding of plane geometry. Responsibilities were:• Acting as sole, adjunct teacher for a 4 unit, 4 hour/day lecture course designed to be acceptable for CSU and UC college credit. • Covering studies in the major topics of physics: Motion, forces, energy, momentum, rotation… Show more As Physics Instructor, taught basic introductory courses to students unfamiliar with physics concepts. This class was catered primarily to those with basic proficiency in algebraic operations and an understanding of plane geometry. Responsibilities were:• Acting as sole, adjunct teacher for a 4 unit, 4 hour/day lecture course designed to be acceptable for CSU and UC college credit. • Covering studies in the major topics of physics: Motion, forces, energy, momentum, rotation, oscillation, sound, electromagnetics, light, quantum physics, atoms, nuclei, and relativity.• Included devising class interactions, homework/classwork selections, reviews, grading, test and midterm development and providing 1 on 1 help for individual students during office hours.• Additional tutoring help given throughout the years to various students in various algebraic operations, including linear equations and inequalities, relations and functions, factoring quadratic polynomials, solving quadratic equations, fractions, radicals and exponents, word problems, graphing, number systems and plane geometry emphasizing mathematical logic and proofs. Show less

United States

Providing ERP applications, SQL Server, and desktop systems support: • Automated data retrieval for sales & production yields by developing T-SQL queries for ERP database maintenance and optimization routines in MS SQL Server 2005/2008 environments. • Developed new and re-constituted code for generating reports from E-Commerce System Data Warehouse to leverage existing but unrealized reporting capability. Archived code modifications through Subversion Source Control.• Analyzed data… Show more Providing ERP applications, SQL Server, and desktop systems support: • Automated data retrieval for sales & production yields by developing T-SQL queries for ERP database maintenance and optimization routines in MS SQL Server 2005/2008 environments. • Developed new and re-constituted code for generating reports from E-Commerce System Data Warehouse to leverage existing but unrealized reporting capability. Archived code modifications through Subversion Source Control.• Analyzed data through SQL Server programming; developed reporting software with C# in Visual Studios 2005/2008 IDE, ASP.NET, Crystal Reports and additional Windows tools/services • Managed all Microsoft network, email system, hardware & software maintenance setups as sole onsite IT resource. Includes managing Windows 2003/ 2008 server OS’s running on HP Proliant ML350, DL 580, & DL140 rack server systems. Cut company costs by approx. $30K/mo• Setup and maintained all user profiles utilizing Active Directory Services, Routing and Remote Access for VPN access monitoring/configuration, Terminal Services & MSExchange 2003/2007• Configured OS setups company-wide for desktop/notebook systems, includes troubleshooting and customer technical support for Windows 7 & XP/ Vista, on Dell Latitude D & E series systems. Show less

As a scientist working under the Department of Energy: • Aquired & utilized DOE security clearance to perform task/project management for experimental support of Lawrence Livermore National Laboratories' (LLNL) scientific equipment calibration.• Defined project engineering and operational requirements for optical and X-ray diagnostic manufacturing projects, assemblies, and specialized vendor fabrication. Also includes project manufacturing specifications, software development, data… Show more As a scientist working under the Department of Energy: • Aquired & utilized DOE security clearance to perform task/project management for experimental support of Lawrence Livermore National Laboratories' (LLNL) scientific equipment calibration.• Defined project engineering and operational requirements for optical and X-ray diagnostic manufacturing projects, assemblies, and specialized vendor fabrication. Also includes project manufacturing specifications, software development, data analysis and calibration methodology for in-house laboratory detector/diagnostic measurements. • Managed R&D project to procure MCP (micro-channel plate) products for use in gated-imager detector heads for LLNL NIF diagnostics. Applied knowledge of theoretical SEM (secondary electron multiplier) principles to manage specification, material inspection, and project administration. • Managed R&D project to create specialized optical imaging assembly for optical & UV (532nm & 355nm) laser sources to provide 1:1 imaging @ 40 lp/mm. Included project scope and requirements development; setup and facilitation of designs; and developing final project documentation for project closeout. • Co-managed, and facilitated internal laser laboratory accreditation & certification efforts through collaboration with national authoritative research facilities (NIST and NVLAP). Included test plan development; securing specialized permits & certifications; formulaic derivation and reporting of measurement accuracy, and internal presentations for status reporting.• Acted as co-operator for ~130 femtosecond Ti:Sapphire Class IV Laser system utilized in calibration measurements for gated imagers, optical and streak cameras, photodiodes and fiber optic modal dispersion tests. Includes entire system management & experimental applications.• Experienced in experimental product/component testing and statistics/mathematical data analysis techniques to interpret and disseminate results. Show less

United States

As the SW lead of the Test Engineering team, led code-based resolution efforts for all international teststand CAPA issues in automotive component/system manufacturing. Responsibilites included:• Analyzing manufacturing data, evaluating teststand conditions & delivering root cause analyses for all critical production issues. • Developing and troubleshooting electro-mechanical devices and controls. Includes C software programming for automating test stands in manufacturing… Show more As the SW lead of the Test Engineering team, led code-based resolution efforts for all international teststand CAPA issues in automotive component/system manufacturing. Responsibilites included:• Analyzing manufacturing data, evaluating teststand conditions & delivering root cause analyses for all critical production issues. • Developing and troubleshooting electro-mechanical devices and controls. Includes C software programming for automating test stands in manufacturing operations.• Creating automation software using digital I/O, RS-232, CAN, GPIB and proprietary communications protocols to command embedded PICMicro microcontroller devices; created virtual control panels and interactive test GUI’s to operate mechanical/electrical and vacuum-controlled fixtures. • Validating key design functions/features by troubleshooting through software and software controls.• Developed C/C++ programming code and software design, test plans and algorithms for data validation & functional/technical specifications; implementing proposed customizations and upgrades; and confiming quality standards and validation testing for expected deliverables with QA and QC personnel. • Providing daily and world-wide manufacturing support and troubleshooting of automated test systems and equipment. • Preparing test software and diagnostic programs, designing controls for test fixtures and equipment, and completing documentation and test procedures for new products. • Training manufacturing, operations, and test engineering personnel on new programs, and test processes/procedures for use/development of fixturing controls and test assembly software. Show less

Bachelor Of Arts (B.A.)

M.S

Master Of Science (M.S.)

Bachelor Of Science (Bs)