Deangelo Davis Email & Phone Number

Simpsonville, Sc, Us

United States

Purpose owns Advance America; USA’s largest non-banking pay day loan lender and nationally ranked provider of credit with over 800 centers employing 2,000 plus employee that Desktop Support provided PC and application support. ✔ Report to Manager IT Support. Lead 14 geographically distributed FTE from National HQ.✔ Recognized repeatedly with citations, commendations especially January 2024 Homebase Ambassador (firmwide award) for top performance and cross functional operations impact to company bottom line✔ Manually installed Velociraptor and Carbon Black software for the cyberattack/ransomware in Feb. 2023 on all corporate devices. ✔Collaborate, coordinate with HR, Finance for employee onboarding, termination & user training, change support✔Configure hardware (Laptop, Desktop, servers, Tablets, phones) and software for new and existing employees from User accounts, memberships, security, permissions, operating systems and applications ranging from Microsoft Office to highly specialized financial applications with special security & hardware specifications✔Diagnose and troubleshoot hardware, software and network issues to assist users in person, remote & via phone✔Research, identify and implement solutions for technical problems, creating methodology, practice documentation and training other Desktop support personnel ✔Repair, Maintain diverse IT Equipment (PCs, Servers, Tablets, Phones for Windows, iOS & Android OS)Manage Inventory records including issuing equipment for new employee onboarding to recovery and handoff for terminated and departing employees

High Point, North Carolina

The Piedmont School is NC triad’s premier private learning institution for individualized learning for 40+ years. 90 students are enrolled with a 6:1 ration in classes K-8 and 10:1 in 9-12. Reported directly to the Head of School. ✔Primary decision-maker for technology, creating budget guidelines to reduce cost by 30% and cost control✔Executed senior leadership's long-term and mid-term technology development goals.✔Oversaw Institutions Data infrastructure including network, routers, cisco switches, AP's, televisions, projectors, printer/scanners, Laptops, iPads and Mac devices✔Setup Chromebooks for student use and used JAMF to monitor, install apps, update OS and user access controls✔Coached high school volleyball and flag football & taught Physical Education to high school students

Charlotte, North Carolina

Business Plan was to start an IT Infrastructure support business. The goal was to gain physical infrastructure expertise to run the business with prior IT Expertise. Worked at two roles for infrastructure skills before deciding capital constraints and gestation period were too onerous. Held roles:-✔Started after hours to transform into IT Infrastructure support company over time. Gestation period and Capital constraints led to discontinuing venture✔Put together a team to perform duties to acquire properties in foreclosure and probate. Duties included ‘cold calling’, researching through documents at the country clerk’s office, driving to the physical addresses of properties, creating a spreadsheet to keep an organizational record

Greensboro--Winston-Salem--High Point Area

Charlotte, North Carolina

Took role to learn infrastructure skills to be able to start own business.✔ Used remote sensing, city maps for locating underground utilities for Duke Energy, Piedmont Natural Gas, AT&T, Spectrum and other lines throughout the city of Charlotte. This is key to laying fiber and network lines for an IT infrastructure support business✔ Goal was to understand permitting, service, subcontractors to build infrastructure support business

Charlotte, North Carolina

Took role to gain IT Infrastructure skills and gain knowledge first hand. See C&D description above✔ Operated heavy machinery focusing on streets / sidewalk grading for residential areas. Took role to gain construction knowledge, industry networks / contracts etc.

Charlotte, North Carolina

Took role to gain IT Infrastructure skills and gain knowledge first hand. See C&D description above✔ Operated electric pallet jack to pull orders for customers

Greensboro/Winston-Salem, North Carolina Area

Independent Jewish Day School and only statewide organization dedicated to preserving and sharing NC’s Jewish history and culture. Jewish Heritage North Carolina (parent of B’nai Shalom) connects communities and educates diverse and multigenerational audiences. Enrollment 150 students and 42 staff members. ✔ Reported to Head of the School and was sole Desktop Support and one person IT Department✔Assembled student computer lab, created curriculum and lesson plans teaching computer skills to grades K-8.✔Responded quickly to staff issues with devices, printers, peripherals, Wi-Fi & network connections, passwords.✔ Instructed staff classes of 30+ for computer skills, internet safety, using educational programs and apps✔ Responsible for online grading system(Edline). Inputting data, constructed layout and format.✔ Diagnosed and troubleshot hardware, software and network issues✔ Taught Physical Education, health for Grades PS to 8 and Athletic Director/Coach for 5 sports and Chess