Deangelo Brooks Email & Phone Number

Dallas, Tx, Us

Columbus, Ohio Metropolitan Area

As a Hyperscale Data Center Operations Leader, I play a pivotal role in ensuring the efficient and reliable operation of our massive data center infrastructure. I provide strategic leadership and technical expertise across multiple facilities, while cultivating a dynamic and inclusive work environment.Direct seamless operations of multiple hyperscale data centers across the Columbus, OH area, ensuring optimal performance and efficiency of the infrastructure.Spearheaded the buildout and continuous improvement of Google’s AI/ML-powered cloud infrastructure by optimizing systems and expanding capacity.Oversee data center operations, including hiring, mentoring, and developing a high-performing team to align with strategic objectives and drive operational excellence.Identify and proactively resolve complex issues within the global computing and network architecture, ensuring uninterrupted and efficient service.Collaborate closely with cross-functional teams to develop and implement short- and long-term plans for optimizing data center performance.

Greater Memphis Area

Led multiple IT engineering teams, ensuring the efficient and reliable operation of IT infrastructure, security governance, and support across a multi-state region.Fostered strong relationships with strategic partners and staff to uphold operational excellence and collaboration while monitoring and enhancing team performance to consistently surpass SLAs.Established and managed recognition and communication programs for the Global Diversity, Equity, and Inclusion team while advocating for safety initiatives and ensuring compliance with OSHA regulations.

Greater Memphis Area

Led a multifaceted team managing enterprise services, help desk operations, and client services, including desktop/office software, user devices, ALSAC audio-visual technology, and accessories.Collaborated closely with ITS, infrastructure, and client groups to ensure alignment and operational efficiency and ensured compliance with security frameworks such as OWASP, NIST, ISO 27001, and CVSS.Developed plans for scalable infrastructure deployment, addressing both current requirements and future growth needs while monitoring software and hardware compliance with industry standards.Led the optimization of user equipment and resources, including desktops, laptops, mobiles, tablets, ALSAC AV technology, and accessories, ensuring optimal allocation and responsiveness.Implemented and maintained enterprise service support and technology strategies, leveraging KPIs and SLAs to continually improve team performance and maximize user satisfaction.

Greater Memphis Area

Led teams that consistently surpassed expectations in overseeing critical infrastructure functions, including Corporate IT, Telecom Operations, Data Centers, Interface Services, and Network Security.Provided strategic direction for budget allocation, architectural design, and performance optimization.Managed operations of data center hardware, network management systems, telecommunications, and application development environments.Developed and executed business continuity and disaster recovery plans, minimizing disruptions and maintaining operational integrity during critical events.Introduced an Information Security Program and designed infrastructure systems based on key security frameworks (OWASP, NIST, ISO 27001, HITRUST) to secure sensitive data and mitigate cybersecurity risks.Played a key role in the Cyber Incident Response Team (CIRT), coordinating incident response activities to protect organizational assets and information while conducting annual penetration testing.

Tunica, Ms

Led a team of 12 that consistently delivered outstanding results across critical areas such as Business Applications, Project Management, Systems Configuration, Telecommunications, and Security.Achieved 24/7 uptime for revenue-generating systems in 3 of the largest Mid-South casinos.Directed an IT operational assessment and validated strategic plans that secured approval and funding from the IT Steering Committee.Examined the certification and authorization process for all technology infrastructure and services before deployment.Partnered with auditors and law enforcement agencies to effectively address physical and information security incidents.

Greater Memphis Area

Optimized system administration and deployment through the System Management Center (Microsoft SMS & SCCM).Provided 24/7 support for critical systems and multiple locations, ensuring uninterrupted service for a mobile workforce exceeding 1.5K clients nationwide.Developed and updated Disaster Recovery (DR) and pandemic plans quarterly for critical business units and locations.Delivered expert-level guidance in Active Directory, imaging, software updates, patch management, and integrating security tools across Mac and Windows operating systems.Oversaw relationships with vendors such as Lenovo, CDW, NovaCopy, Dell, and Microsoft.Led the execution of IT infrastructure plans to support critical Merger and Acquisition (M&A) activities.