Dean Johnson Email & Phone Number

Matawan, NJ, US

New York, New York, US

• Opened a new franchise location with 65+ other employees and 10+ trainers
• Reached training KPIs on drive-thru for Average Order Time and Total Experience Time
• Fulfilled the roles of Drive-Thru Coordinator, Drive-Thru Presenter, Order Taker, and Expo
• Managed a POS system for order taking, ticket printing, and payments
• Performed opening and closing duties such as repacking lids and cups, refilling drinks, cleaning equipment, and turning off store machines

• Enacted pool club rules, managed 3-4 lifeguards on duty, and fulfilled the requests of swimming patrons
• Performed opening and closing duties such as cleaning, moving equipment, taking chemicals, and monitoring filters and pumps
• Checked in patrons using PoolPass, tracked guest attendance and payment, and manned the customer service call desk

• Enacted pool club rules and watched over swimming patrons
• Performed opening and closing duties such as cleaning, moving equipment, and taking pool chemicals

Newark, NJ, US

• Mentored 2 students about internship opportunities, extracurricular participation, and interview preparation
• Organized outreach events, advertisements, and office logistics, and manned the customer service call desk
• Reviewed resumes and answered international student questions for walk-in arrivals

Columbus, Ohio, US

• Applied Agile methodology and Continuous Improvement tactics for 2 ServiceNow Scrum teams of 6 people each
• Facilitated Agile ceremonies such as Daily Standup, Sprint Reviews, Iteration Retrospectives, and Root Cause Analysis
• Identified and removed impediments, tracked team capacity, managed the Story Backlog, and reported to key stakeholders
• Solved problems decisively and resolved conflicts in a fast-paced and flexible environment
• Assisted with ServiceNow environment handling, ticketing, bug testing, and User Acceptance Testing

Piscataway, NJ, US

• Lead the CAD team of an automated greenhouse project using AutoCAD, and constructed the project with wood
• Used Scrum/Kanban boards on Jira and Trello for project management, resource management, team synergy, and timeline tracking
• Facilitated project meetings, delegated key objectives to 5 team members, and presented status reports at Scrum of Scrums

Piscataway, New Jersey, US

• Contacting recent alumni from IEEE and GRSS to reach out for “Young Professionals” events
• Working in the construction group on IEEE-GRSS's High Altitude Balloon Project

• Organized one social event for Tau Beta Pi per month
• Brainstormed event ideas, planned logistics, and budgeted
• Advertised to and networked with other Tau Bates at District Conferences

• Volunteer teaching Python to elementary school children in the Newark area remotely

• Organized 20+ in-person Super Smash Bros. Melee tournaments as Game Manager for NJIT Esports with 25+ entrants
• Managed commentary schedules and tracked applicants using Excel, delegated roles to 15+ volunteers, and advertised tournaments
• Executed livestreams on time using OBS, analyzed historical time management data, and managed technical and physical logistics

• Collecting data on player positions and other various statistics in NCAA and NFL football games
• Focusing on time management and attention to detail

Bachelor Of Science - Bs, Computer Engineering

Non-Degree, Computer Engineering

Education record