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Dean Johnston is listed as Technical Support Team Lead at LearnUpon at LearnUpon, a company with 172 employees, based in Wexford, County Wexford, Ireland. AeroLeads shows a matched LinkedIn profile for Dean Johnston.
Dean Johnston previously worked as Technical Support Team Lead at Learnupon and Senior Technical Support Representative at Learnupon. Dean Johnston holds Bachelor Of Science - Bs, Computer Science, 2.2 from Maynooth University.
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I am a dedicated technical support professional with a passion for solving complex challenges and assisting others with their IT needs. With a proven track record of providing exceptional customer service and resolving technical issues, I thrive in fast-paced environments where I can make a real difference in end-users' experiences.🎓 Education:Maynooth University graduate in Computer Science & Software Engineering (2019) Currently undertaking the Professional Diploma in UX Design🚀 Customer-Centric Approach:I believe that providing technical support goes beyond just resolving issues. It's about empathizing with users, actively listening to their concerns, and ensuring they feel valued throughout the process. My goal is always to deliver prompt, efficient, and friendly support that exceeds expectations.💡 Problem-Solving Enthusiast:As a natural problem solver, I enjoy the challenge of unraveling technical complexities. I take pride in my ability to identify root causes, develop innovative solutions, and implement preventive measures to avoid future disruptions.🌟 Continuous Learning:In the ever-evolving world of technology, staying up-to-date is crucial. I am committed to continuous learning, constantly seeking opportunities to enhance my skills and knowledge in emerging technologies and industry trends.🤝 Let's Connect:I'm always excited to connect with fellow technical support professionals, IT enthusiasts, and anyone looking to collaborate on IT projects. Feel free to reach out if you're interested in sharing experiences, discussing best practices, or exploring potential partnerships.
Listed skills include Leadership, Microsoft Office, Java, Microsoft Word, and 7 others.
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Dublin, County Dublin, Ireland
- Coach team members to meet individual performance standards- Support team members to resolve challenges they face while working with customers or colleagues to achieve customer objectives - Drive alignment within the team to help us achieve our goal of delivering unrivalled customer support - Mentor team members in a range of skills that help them to be.
Dublin, County Dublin, Ireland
- Prioritise & assign cases to other team members making sure that time-sensitive or high priority issues are acted on appropriately.- Act as a point of escalation for other team members & provide insight and guidance to technical support representatives.- Use sql knowledge to review custom data requests and manual updates to customer sites.- Help to.
Dublin, County Dublin, Ireland
- Work on a global team as our customer's trusted contact by troubleshooting issues and concerns, and guiding them through migrations and integrations of LearnUpon and their business.- Provide technical support through email, phone, and remote sessions.- Using SQL to gather troubleshooting information in order to answer customer queries. - Debug &.
Dublin, Ireland
-Working directly with our clients to build trusted relationships and deliver impressive results.-Working in company with senior team members, during Salesforce implementations and integrations, as a customer advisor, helping to understand customer requirements, create custom code in Salesforce, and implement/test Salesforce.-Working in collaboration with.
Ireland
Tasks include:-Managing the hospitality team to provide the hospitality service-Point of contact for the client for hospitality needs-Organise and run functions of varied scales from 5-800 people-Creating and sending invoices to clients, keeping stock takes, ordering stocks
County Dublin, Ireland
Tasks include:-Level 2 Operations Engineer responsible for proactive critical system monitoring,technical troubleshooting and bash script development for T-Mobile Austria OCS.-Attending and contributing to weekly meetings, creating monthly reports. Liaising with internal Openet teams such as services engineering, product engineering, product support and.
Other employees you can reach at learnupon.com. View company contacts for 172 employees →
Lup Test
Colleague at Learnupon
Serbia, Serbia
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Jaclynn (Emig) Damiano
Colleague at Learnupon
Greater Philadelphia, United States
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Brendan Cregan
Colleague at Learnupon
Vancouver, British Columbia, Canada, Canada
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Sinead Mccabe
Colleague at Learnupon
Ireland, Ireland
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Eimhin Charlton
Colleague at Learnupon
Dublin, County Dublin, Ireland, Ireland
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SH
Shane Hession
Colleague at Learnupon
Dublin, County Dublin, Ireland, Ireland
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CW
Carrie Weitzel
Colleague at Learnupon
London, Ontario, Canada, Canada
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Scott A. Smith
Colleague at Learnupon
Chadds Ford, Pennsylvania, United States, United States
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Luke Scollan
Colleague at Learnupon
Bettystown, County Meath, Ireland, Ireland
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DH
Douglas H.
Colleague at Learnupon
Brooklyn, New York, United States, United States
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Activities and Societies: President of MU Music Society President of MU Hurricanes American Football
Lightning Experience Reports & Dashboards Specialist Superbadge Security Specialist Superbadge
Quick answers generated from the profile data available on this page.
Dean Johnston works for LearnUpon.
Dean Johnston is listed as Technical Support Team Lead at LearnUpon at LearnUpon.
Dean Johnston is based in Wexford, County Wexford, Ireland while working with LearnUpon.
Dean Johnston has worked for Learnupon, Appirio, Compass Group, and Openet.
Dean Johnston's colleagues at LearnUpon include Lup Test, Jaclynn (Emig) Damiano, Brendan Cregan, Sinead Mccabe, and Eimhin Charlton.
You can use AeroLeads to view verified contact signals for Dean Johnston at LearnUpon, including work email, phone, and LinkedIn data when available.
Dean Johnston holds Bachelor Of Science - Bs, Computer Science, 2.2 from Maynooth University.
Dean Johnston is listed with skills including Leadership, Microsoft Office, Java, Microsoft Word, Algorithms, Customer Service, Javascript, and Cascading Style Sheets.
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