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Dean Harris Email & Phone Number

Sr. Manager - Head of Commercial Renewals and Customer Retention at Blackbaud at Blackbaud
Location: Charleston, South Carolina Metropolitan Area, United States 12 work roles 3 schools
1 work email found @blackbaud.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Sr. Manager - Head of Commercial Renewals and Customer Retention at Blackbaud
Location
Charleston, South Carolina Metropolitan Area, United States
Company size

Who is Dean Harris? Overview

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Quick answer

Dean Harris is listed as Sr. Manager - Head of Commercial Renewals and Customer Retention at Blackbaud at Blackbaud, a company with 1 employees, based in Charleston, South Carolina Metropolitan Area, United States. AeroLeads shows a work email signal at blackbaud.com and a matched LinkedIn profile for Dean Harris.

Dean Harris previously worked as Sr. Manager - Head of Commercial Renewals and Customer Retention at Blackbaud and Manager - Renewals and Customer Retention at Blackbaud. Dean Harris holds Master Of Business Administration (M.B.A.), Business Managment from Stevens-Henager College.

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Email format at Blackbaud

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{first}.{last}@blackbaud.com
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Profile bio

About Dean Harris

I have 9+ years of award-winning sales experience. My strong background in sales and management has led me to fine tune the ability to motivate myself and others. I have a very approachable and charismatic personality, and often find myself in leadership positions in the workplace, in my church, and in the community. I am highly organized, and enjoy finding more efficient or innovative ways to do things. I have a keen eye for detail and predicting the outcomes of situations, even with limited information to draw from. This ability makes me an excellent troubleshooter and problem solver. I really enjoy the “team” feeling, when everyone is positive and contributing equally in the workplace. I have developed a very strong work ethic, and understand the value of being dependable and willing to work hard. I also speak Spanish fluently, and am proficient in Microsoft Office Suite, including Word, Excel and Power Point.Specialties: retail management, consumer electronics, product marketing, inventory management, replenishment, pricing strategy, merchandise planning, networking, branding, conflict resolution, customer service, customer relationship building, coaching, training, sales, finance, lending, banking,

Listed skills include Leadership, Sales, Customer Service, Management, and 11 others.

Current workplace

Dean Harris's current company

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Blackbaud
Blackbaud
Sr. Manager - Head of Commercial Renewals and Customer Retention at Blackbaud
65 Fairchild St, Charleston, South Carolina 29492, us
Website
Employees
1
AeroLeads page
12 roles

Dean Harris work experience

A career timeline built from the work history available for this profile.

Sr. Manager - Head Of Commercial Renewals And Customer Retention

Current

Charleston, South Carolina, US

  • Manage a team of Commercial Managers and at times, directly manage Customer Renewal Representatives whose primary objective is to retain and negotiate our clients' recurring contracts with the best financial outcome to.
  • Hire, recruit, motivate and develop team members, including new hire and ongoing product and process training
  • Produce regular (daily, weekly, monthly) analyses on team performance; define opportunities for renewal programs and other initiatives to drive retention results or customer revenue growth
  • Drive team towards achievement of established unit and dollar retention targets, SPI effective rate targets and term mix goals to meet and exceed Commercial team goals.
  • Support the highest quality of customer engagement by call coaching, joining team on customer engagements, providing escalation support, and by working 1 on 1 weekly with each direct reports
  • Schedule and run monthly, quarterly and annual staff meetings, including full day strategy sessions across stakeholder groups
Jan 2024 - Present

Manager - Renewals And Customer Retention

Charleston, South Carolina, US

  • Manage team of 8 responsible for $250+ million in recurring revenue with primary focus on increasing retention rates across all product lines.
  • Drive project-based initiatives that increase customer loyalty, risk mitigation, and revenue growth.
  • Weekly analytical assessments to address current state gap analysis to communicate qualitative data to Leadership teams across the company to add problem solving inputs.
  • Work with At Risk/Escalated customers by responding to concerns, partner with client and internal resources to resolve issues, and increase customer retention.Lead a team of business analysts to provide an exceptional.
Oct 2019 - Jan 2024

Senior Renewal Specialist

Charleston, South Carolina, US

As a member of the Customer Success Department, the Customer Renewals Representative is responsible for proactively working with an assigned set of customers to ensure the highest possible renewal rates for our recurring revenue (maintenance, SaaS and subscription-based products). Each territory encompasses clients worth $6MM to $20MM in total recurring.

Sep 2016 - Oct 2019

Renewable Energy Consultant

Lehi, Utah, US

Acquire new customers by selling Vivint products and services, while providing excellent customer service.Generate new Vivint customers by planning and organizing daily work schedule in designated area.Focus sales efforts by studying existing and potential customers in residential areas.Adjust content of sales presentations by studying the type of.

Jan 2016 - Oct 2016

Area Partnership Manager

Scottsdale, Arizona, US

The Area Partnership Manager is responsible for generating significant revenue with the goal of increasing and accelerating US sales. Primary responsibilities include effectively executing a sales plan to initiate first-time sales to new customers, expanding sales with existing customers, and producing high renewal rates for current customers; tracking and.

Feb 2014 - Dec 2015

Personal Banker

San Francisco, California, US

Personal Bankers sell retail banking products and services to customers and prospects. Manages customer portfolio, services relationships and cross-sells all products and services. Provides broad base of financial and credit services with the goals of acquiring 100% of the customers' business. Develops and maintains relationships with Wells Fargo partners.

Aug 2010 - Feb 2014

Senior Credit Manager

San Francisco, California, US

The credit manager position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.Top overall performer of the.

Jul 2008 - Oct 2010

Services Manager

Richfield, Minnesota, US

Provide direct supervision, coaching, training, development, and performance management of supervisors and associates.Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results.Deliver on all aspects of the sales experience through all touch.

Jan 2008 - Jul 2008

Home Theater Supervisor

Richfield, Minnesota, US

The Sales Supervisor ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. The Home Theater Supervisor plays a vital role in leading a Best Buy Department to elevate sales performance by sustaining positive customer and employee interactions, and supporting the direction of the.

Apr 2005 - Jan 2008

Fishing Lodge Staff

This is a general do-it-all position, from loading and unloading aircraft, cleaning fish, cutting firewood, hauling luggage, bagging garbage to delivering morning coffee and evening drinks (room service). This person must be physically fit capable of heavy lifting and physical work. This is an entry level position and is suited for those who do not meet.

May 2004 - Sep 2005

Bank Teller

Under the supervision and guidance of the Teller Supervisor, Assistant Branch Manager, or the Branch Manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Recognize customer needs and refer to product specialists. Gaining knowledge of other areas in the bank and receiving.

Jan 1999 - Jan 2001

Q.A. Tech

Siloam Springs, Arkansas, US

To perform inspection procedures on all assigned lines, in departments or facilities according to the established standards for each area.Communicates with production personnel and U.S.D.A. inspectors.Marks and tags defects in product according to established standards.Performs a series of inspections each hour on a wide range of products as.

May 1997 - Aug 1999
Team & coworkers

Colleagues at Blackbaud

Other employees you can reach at blackbaud.com. View company contacts for 1 employees →

3 education records

Dean Harris education

Master Of Business Administration (M.B.A.), Business Managment

Stevens-Henager College

Bs, Business Management, Organizational Behavior, Spanish

Brigham Young University - Idaho

Education record

Siloam Springs High School
FAQ

Frequently asked questions about Dean Harris

Quick answers generated from the profile data available on this page.

What company does Dean Harris work for?

Dean Harris works for Blackbaud.

What is Dean Harris's role at Blackbaud?

Dean Harris is listed as Sr. Manager - Head of Commercial Renewals and Customer Retention at Blackbaud at Blackbaud.

What is Dean Harris's email address?

AeroLeads has found 1 work email signal at @blackbaud.com for Dean Harris at Blackbaud.

Where is Dean Harris based?

Dean Harris is based in Charleston, South Carolina Metropolitan Area, United States while working with Blackbaud.

What companies has Dean Harris worked for?

Dean Harris has worked for Blackbaud, Vivint Solar, Imagine Learning, Wells Fargo, and Best Buy.

Who are Dean Harris's colleagues at Blackbaud?

Dean Harris's colleagues at Blackbaud include Maukia Shadaine (Brown), Kenneth John Sarris, Tracey Bozzelli, Khanh Nguyen, and Paul J Conlon Jr..

How can I contact Dean Harris?

You can use AeroLeads to view verified contact signals for Dean Harris at Blackbaud, including work email, phone, and LinkedIn data when available.

What schools did Dean Harris attend?

Dean Harris holds Master Of Business Administration (M.B.A.), Business Managment from Stevens-Henager College.

What skills is Dean Harris known for?

Dean Harris is listed with skills including Leadership, Sales, Customer Service, Management, Training, Retail, Team Building, and Coaching.

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