At Jigsaw Homes Group, our team's mission is to lead the way in customer-focused social housing services, a commitment that I have proudly championed for over 3.5 years. We've made significant strides in simplifying processes and prioritising tenant well-being, ensuring our services reach 36 local authorities. My role as Head of Lettings & Tenancy Management harnesses my expertise in social housing and lettings, driving initiatives that foster thriving communities. Together with a dedicated team of 50, we've cultivated an environment that places customer needs at the forefront, embodying our belief that social housing is fundamental to society's stability.