Dean Kier Email & Phone Number

Portland, Me, Us

● Lead the development, deployment, and enhancement of custom mobile applications for team management, safety compliance and data collection.● Coordinate the integration of the mobile data collection information into Microsoft Dynamics GP ERP for payroll, project management, and billing.● Work closely with internal customers on implementation and integration with cloud based solutions.● Develop the IT team to enhance support, development, and systems management capabilities for the organization.● Continue the deployment of virtualization and cloud based infrastructure solutions to improve availability and business continuity.● Implemented SOTI MobiControl mobile device management(MDM) platform for user support, process consistency, inventory management, and application deployment.● Implemented cloud based Identity for Single-Sign On(SSO) and Multifactor authentication (MFA) across the organization.● Expanded mobile communications and systems access to all field operations.

Lewiston, Maine, Us

● Engaged with current and potential customers to explain offerings and capabilities of Oxford Networks.● Researched customer’s existing IT infrastructure to identify system consolidation and improvement opportunities.● Designed solutions based on customer needs and developed supporting materials for presentation.● Trained account managers and other sales engineers on product offerings and market positioning.● Worked with the product development team to develop, refine, and enhance product offerings.● Worked with operations teams to create and improve product manuals.● Assisted in both pre-sales and post-sales process review with sales and operations teams. ● Assisted account managers and vendor partners in explaining the value of specific solutions to customers.

Portland, Me, Us

● Worked with internal customers to find process efficiencies and areas for improvement.● Managed Microsoft SQL Server and Microsoft Dynamics GP ERP including migrations and upgrades.● Created custom data integrations into Microsoft Dynamics GP ERP for time and billing management.● Developed ETL processes to import and analyze fleet telematic data, customer GIS information, fuel transactions, and timesheet information.● Deployed and augmented offline data collection application to field supervisors and managers.● Vendor selection, management, and deployment on devices and telecommunications.● Expanded access to systems and communications to include field supervision.● Managed technical support for 75 direct users and as needed with all 400 employees.● Virtualized infrastructure to assist with growth and business continuity.● Implemented and supported multi-campus WAN network aligned with organizational growth.

Portland, Maine, Us

● Developed relationships with business units to identify and suggest business process improvements.● Worked with internal stakeholders to design and deploy integrated solutions.● Implemented SalesLogix customer relationship management (CRM) system.● Served as manager and developer on team that created an exhibition management platform that augmented the CRM and integrated with the Microsoft Dynamics GP ERP system. Features included:● Evaluated and selected tools and partners for integrations into the event management system.● Assisted in technical evaluation of acquisition targets.● Designed and implemented content management portal to allow specific internal business users to update content blocks on deployed websites without requiring web development assistance.● Implemented and managed Microsoft SQL Server.

Washington, Dc, Us

Started as an intern and then converted to a full time position working in help desk, network support, and finally development.