Dean Kier Email & Phone Number

Portland, ME, US

• Lead the development, deployment, and enhancement of custom mobile applications for team management, safety compliance and data collection.
• Coordinate the integration of the mobile data collection information into Microsoft Dynamics GP ERP for payroll, project management, and billing.
• Work closely with internal customers on implementation and integration with cloud based solutions.
• Develop the IT team to enhance support, development, and systems management capabilities for the organization.
• Continue the deployment of virtualization and cloud based infrastructure solutions to improve availability and business continuity.
• Implemented SOTI MobiControl mobile device management(MDM) platform for user support, process consistency, inventory management, and application deployment.

Lewiston, Maine, US

• Engaged with current and potential customers to explain offerings and capabilities of Oxford Networks.
• Researched customer’s existing IT infrastructure to identify system consolidation and improvement opportunities.
• Designed solutions based on customer needs and developed supporting materials for presentation.
• Trained account managers and other sales engineers on product offerings and market positioning.
• Worked with the product development team to develop, refine, and enhance product offerings.
• Worked with operations teams to create and improve product manuals.

Portland, ME, US

• Worked with internal customers to find process efficiencies and areas for improvement.
• Managed Microsoft SQL Server and Microsoft Dynamics GP ERP including migrations and upgrades.
• Created custom data integrations into Microsoft Dynamics GP ERP for time and billing management.
• Developed ETL processes to import and analyze fleet telematic data, customer GIS information, fuel transactions, and timesheet information.
• Deployed and augmented offline data collection application to field supervisors and managers.
• Vendor selection, management, and deployment on devices and telecommunications.

Portland, Maine, US

• Developed relationships with business units to identify and suggest business process improvements.
• Worked with internal stakeholders to design and deploy integrated solutions.
• Implemented SalesLogix customer relationship management (CRM) system.
• Served as manager and developer on team that created an exhibition management platform that augmented the CRM and integrated with the Microsoft Dynamics GP ERP system. Features included:
• Evaluated and selected tools and partners for integrations into the event management system.
• Assisted in technical evaluation of acquisition targets.

Washington, DC, US

Started as an intern and then converted to a full time position working in help desk, network support, and finally development.