Enable teams and organizations to achieve better outcomes through agile techniques, practices and mindsets. Happier people build better products and solutions faster.

Business agility enabler responsible for assessing then coaching organizations through their agile transition strategy.Results:Facilitated creation of organizational agile maturity implementation strategy with roadmap.Established agile transition team of cross-functional organizational executives who used scrum to implement transition strategy. Enabled team to address organizational impediments.Coached pilot teams to use scrum roles, events and artifacts. Provided organization with insightful transparency into progress and organizational challenges. Enabled empowered teams to provide continuous delivery of valuable, working software according to negotiated definition of done. Established healthy foundation based on agile manifesto values and principles. Facilitated and coached organization in creation of organizational vision statements, product roadmaps, scaling and technical debt resolution plans. Set servant leadership example.Facilitated in-the-moment scrum training and workshops.

Disciplined agile scrum master (DASM) trainer PMI authorized training partner (ATP)

Oversaw Agile Project Management course, including content, instruction, and assessment. Incorporate multiple teaching methods, including one-on-one consulting, to nearly 60 internationally diverse students to date.Results:Facilitated knowledge transfer of scrum model, enabling students to develop online and mobile software products over 4 sprints.Ensured students left course with strong understanding of agile values, principles, roles, artifacts, events and proven experience by analyzing student-produced projects and providing feedback, including suggestions for improvement or modifications.Coached students on individual agile development projects, supporting targeted outcomes and leading to commercially viable products.

Led agile transformation effort. Managed scrum masters. Acted as SAFe Release Train Engineer for 8 scrum teams (including 2 offshore) to develop upgraded Dealer Management System (DMS) software. Facilitated scrum of scrums and other release train and company-wide ceremonies.Results:Empowered customer-aligned scrum teams, enabling team commitment, improved product quality and team empowerment, and leading to first-ever release to production on new amazon web services (AWS) platform.Facilitated organizational support of backlog of transformational stories and tasks, leading to value stream mapping, team maturity assessments, agile training and metrics.Improved team understanding of agile, roles, planning, user stories, definitions of done, and ability to swarm, creating quicker realization of product value.Improved overall servant-leader scrum master discipline by introducing community of practice, role definition and coaching, increasing consistency and effectiveness of processes and ceremonies of scrum across teams.

Servant-led and coached agile scrum team. Coached product owners, development team members and stakeholders in respective roles and responsibilities. Facilitated team interactions, events and ceremonies.Results:Built and delivered online leasing product for 50% less than expected budget and 5 months ahead of schedule as servant leader of portfolio's first scrum team.Received positive feedback from users and managing directors, increasing organization’s lease management scaling without additional hiring.Helped teams demonstrate sprint over sprint velocity increases through coaching and strategic removal of team impediments and by addressing root causes.Encouraged team members to build T-shaped capability, reducing single points of failure, dependencies and improving speed of value creation.

Led end-to-end efforts to build and support systems and tools to enable real estate acquisition and disposition, temple and meetinghouse construction and Temple Square events.Results:Collaborated with business partners to build strategic rolling 4-year roadmaps and improve accuracy of budget forecasting and spend by evaluating existing software and hardware, and by projecting lifespan and decommissioning plans.Introduced customer service reviews with partners, highlighting key metrics and enhancing management of services and financial plans; incorporated business leader insights, improving business operations.

Team manager responsible for implementing the HP tools and IT Service Management processes based on ITIL. Management of Change Lead.Results:Deployed new change, configuration, problem and incident management processes supported by HP tool suite.Trained process owners on their role and responsibilities enabling process improvements.Enabled creation of first service catalog. Laid foundation for eventual service management and release management processes.

Led a team of talented project managers who provided testing estimates to requesting software development project teams. Results:Developed and led work plans for accomplishing defined testing strategies.

Managed and built team of merchandising application developers, project managers, business systems analysts and business process designers.Results:Led teams to implement Oracle Retail Invoice Matching (ReIM), Retail Sales Audit (ReSA), and Allocations applications, improving merchandising effectiveness.Oversaw implementation of first-ever deli ordering kiosk in Acme stores, reducing lines and increasing store sales.

Managed a team of Human Resources system developers supporting online learning, payroll, compensation, benefits and other HR systems. Performed dual role of IT Account Manager and IT Development Manager in order to gain more experience in management and software development.

Managed IT project portfolios in excess of $25M for Human Resources, Finance, Six Sigma, Store Development and Legal. Results:Developed three year revolving application roadmaps. Enabled the sale of of the Fortune 50 Albertsons by supporting the Finance department in the complicated separation of financial systems to three buyers. Communicated new and changed IT service offerings to internal customers.