Dean Lambson Email & Phone Number

Coeur D'Alene, Idaho, United States

Recognized for delivering impactful results in optimizing operations and driving business growth. Achieved notable milestones, including elevating school supply drive donations KPI from 865th to 30th place. Ranked #1 in operational performance company wide for weeks 15 and 27. Ranked #2 in loyalty signups in the district for May and June 2024. Ranked #1 in the district for June 2024 with 84% NPS. Only store in the district showing positive shrink over 4 months after physical inventory. Proficient in enhancing efficiency, departmental profits, and overall company performance. Skilled in strategic recruitment, swiftly filling open positions to enhance NPS. Experienced in P&L management, procurement, logistics, community events coordination, canvassing, and spearheading Title 1 school donations initiatives.

Coeur D'Alene, Idaho, United States

Entrusted with establishing a thriving Inspired Selling Culture, focused on fostering enduring B2B relationships. Demonstrated proficiency in daily utilization of Salesforce for seamless B2B relationship management. Leveraged order intake tools to meticulously capture project details and adhered to production protocols, ensuring the delivery of high-quality, professionally finished products. Remarkably, over 70% of production stemmed from cultivated B2B connections.

Coeur D'Alene, Idaho, United States

Selected to spearhead Qualfon's inaugural work-from-home team, transforming a short-term COVID-19 precaution into a permanent personnel solution. Conducted daily coaching sessions with agents to foster continuous improvement among both new and seasoned team members. Employed team-building exercises, one-on-one coaching sessions, role-playing scenarios, and constructive feedback to cultivate agent growth and development.

Spokane, Wa

Established and managed an indoor horticulture business, ensuring compliance with RCW 69.51a regulations. Specialized in B2B interactions, offering expertise in determining room specifications, power and lighting necessities, CO2 supplementation, pH maintenance, and implementing disease prevention and pest control measures. Committed significant effort to raising awareness and educating clients on conducting transparent business practices in accordance with Washington State law.

Spokane/Bellevue, Wa

Headhunted to lead the revitalization efforts of the struggling Spokane branch as Branch Manager. Successfully executed lead generation and networking initiatives, resulting in a surge in application volume. Strategically recruited and trained a team of seven professionals, orchestrating a remarkable turnaround, achieving profitability within just four months. Recognized for exceptional performance, advanced to the role of Regional Manager, tasked with overseeing the operations of the Spokane, Bellevue, and Tri-Cities branches, along with managing a team of 15 loan officers.

Managed inbound calls from a centralized call center, responded to internet inquiries, and conducted portfolio cold calls to drive refinance business. Recognized for outstanding performance, mentoring new hires within six months of joining. Achieved an exceptional milestone by being the sole agent in the country admitted to the Chairman's Council in the first year. Generated significant leads, resulting in funding $2.6M from Spokane County Fair Booth outreach efforts.

Bachelor Of Business Administration - Bba, Business Law, 3.68

Master Of Arts - Ma, Criminal Justice/Law Enforcement Administration, 3.68

ABD

Bachelor Of Arts In Business Administration, Business Law

Activities and Societies: WSU Rugby