Throughout my professional career across corporate service-oriented environments, I have earned a strong reputation as an accomplished professional for my consistent performance in project management, facilities management, installation, development, and construction management.While others take pride in exceeding objectives put before them, I am passionate about planning, developing, and leading cross-functional and special initiatives for global real estate, new store opening, installation and facilities teams. Some of my expertise include:• Operations Management• Process Improvement• Facilities Maintenance• Change Management• Vendor Management • Team Leadership• Team/Vendor Training & MentorshipSome of my accomplishments are:• Project managed the opening, remodeling, and relocation of 62 Apple retail stores, 15 flagship stores and three global flagship stores in New York, San Francisco, and Chicago.• Accomplished 50+ special projects for Apple Retail focusing on operational improvements in both back-of-house and front-of-house, ensured minimal impact on daily store operations, staff or customer experience.• Diversified global installer base within channel by coordinating with cross-functional teams, ensuring availability of primary, secondary installers with a strong focus on vendors' geographical coverage and capacity vs. quality.• Pioneered innovative tools and reports that enabled the company in tracking vendor performance as well as the current state of worldwide installations.• Completed 100+ detailed installation training workshops focused on communicating Apple standards, practices, expectations, and practicalities of installing fixtures.• Revitalized in-person installation vendor training/qualification process and adapted to accommodate COVID-19 pandemic. Initiated a new process, created 20+ supporting materials/documents resulting in the delivery of 30+ virtual training sessions and no delay to the global installation strategy.I am accustomed to the rigors of challenging working environments requiring exceptional communication, data analysis, organizational, and presentation skills. Connect with me today to find out how I will make your mission my mission, to help bring ALL of your business objectives into focus!
Listed skills include New Store Development, Project Management, Store Operations, Team Leadership, and 5 others.