• Triage, signpost and answer all People Team inbox queries, managing all queries and making sure they are acknowledged with an appropriate management of expectation for the whole of the UK and the world.• Complete employee data collections for over 2500+ employees for M&C Saatchi Worldwide and ensure headcount and information are up to date and accurate.• Inputting, managing and maintaining employee data within our HR system (MyPeople), ensuring data is up to date and accurate.• Create employee paperwork including contracts, employment related letters and all reference requests. Making sure all paperwork has financial sign off and if needs be chase and escalate to ensure this is completed for the employee.• Ensure all right to work documents are collected, checked and processed onto our HR system on employees first day or before. Managing onboarding process for a new employee, making sure they are informed of our HR system and payroll information is collected.• Roll out compliance training for 750+ employees, ensuring all training modules are completed and all employees receive compliance training certificates to show clients.• Obtain employees resignation letter, file and calculate holiday accrued up until their end date and then communicate with payroll all leavers for the month and pay outs that need to be processed.• Making sure all salary increases for the business are communicated to payroll, being the point of contact from finance to payroll to make sure all increases are communicated correctly.• Supporting the compilation and checking of monthly payroll and helping with pay queries.• Processing all freelancer monthly payroll data.• Acting as a source of knowledge for all people policies, procedures and ways of working.• Carrying out audit checks within core people processes to ensure the task has been fulfilled accurately.• Conduct maternity meetings with expecting parents.• Regular data audits to ensure our data is accurate and complete.

• Enter and edit hours for 170 employees making sure all holidays, overtime and sickness was accounted for and amended correctly on our payroll system.• Process all new starters/leavers on HR system.• Managing new starters right to work details and making sure the on boarding process was completed correctly.• To induct all new employees and make sure they feel comfortable starting their new role.• Complete contract changes for promotions/branch changes.• Liaise with HR department to conduct any investigations or disciplinaries in store.• Collate total hours paid per room weekly and to make sure we are under our budget plan set by the company.• Manage all in store confidential HR documents for employees, filing and updating trackers for duty of care for employees.• Liaise with customers to discuss their order tracking details over phone/email.• Creating KPI trackers on Excel and managing employee productivity and sales to make sure spotlight criteria's are being met.• Assist with quarterly stock takes and manage external auditing company to scan total units in store and investigate any discrepancies.• Produce rota's and managing employee's holiday and day off requests.

• Ensuring online sales orders are processed in line with company KPIs and managing team members to fulfil this.• Monitor all online orders using internal warehouse program to make sure all delivery deadlines were met.• Delegating work to ensure efficient time management.• Locating the correct items on the shop floor and ensuring customers are receiving correct items.• Ensure stock room is kept organized.

• Cash handling and using the till.• Cleaning the screening rooms quickly to ensure ready for the next showing.• Assisting Events Manager with premieres and making sure events run smoothly. • Preparing food in line with company procedures and policies.• Restocking confectionery.

• Assisting manager of department on every day-to-day activities• Working in the mail room sorting out packages and deliveries• Shadowing employees learning day-to-day operations• Completing required tasks set by manager

• Serving customers• Giving customers advice on drinks,• Operating the till• Handling cash and keeping the bar area clean and tidy