Deann Hurley Email & Phone Number

Wallingford, Ct

Wallingford, Connecticut, United States

Woodbridge, Ct

Vernon Rockville, Connecticut

Hamden, Ct

Orange, Ct

Trumbull, Ct

I serve as a number of customer's single point of contact at Verify. Key skills for this position are program management, coordination, and communication. I am responsible for continuous customer and contractor support and communication, program implementation, contract review support, field cooorination, definition and fulfillment of customer requirements, service product design, and proposal participation. I am also involved in customer development opportunities and business development.

As a Program Coordinator for Verify, I assist the Rolls-Royce and Bombardier Project Leader by providing support to key company accounts for same day and next source inspection services to ensure supply chain management delivery schedules are met on a daily basis. I also assist with customer interface on program management feedback sessions and reviews implementing constant process improvements. I assist source inspectors and suppliers with issue resolution of supply chain management field support. I work with customers using industry terminology to define independent contractor needed skill set requirements for independent field contractor supply chain support. Daily tasking also includes but is not limited to issuance of independent sub-contractor contracts utlizing business data management system and developing power point presentations for customer specific global field coordination data management software, and coordinating travel arrangments for independent contractors.

Contact:DaveMorton/Meg Crosby• Field coordination of independent contractors that provide quality assurance services in the aerospace industry. • Work closely with suppliers and customers to provide same day and next day source inspection services to ensure on time delivery schedules.• Assisted source inspectors and suppliers with issues and concerns in the field. • Administrative tasking such as answering phones, data entry, and record retention.• Assisting the recruitment production team with daily tasking such as contracts and recruiting. • Record keeping of stamps that are sent out to project specialists.

Contact: John O'Day• Extensive customer service processing insurance claims.• Processing customer returns and issuing warranties.• Managing inventory control.• Dispatching jobs for technicians, and working directly with store manager and sales representative to insure customer service.

• Administrative duties managing the workflow, day-to-day administration and direct customer contact to achieve customer satisfaction.• Demonstrated organizational and leadership skills by handling and resolving customer complaints.• Data entry of daily transactions, tracking customer orders and payroll

Managed two apartment complexes and staff, processed rent payments, coordinated maintenace appointments, inspected apartments, filing and other secretarial duties

Secretarial skills, processing payment transactions, coordination database, appointments, and customer service