Deann Olson

Deann Olson Email and Phone Number

Technical Support Supervisor at Cox Communications @ Cox Communications
6205 Peachtree Dunwoody Road, Atlanta,GA 30328,United States
Deann Olson's Location
Bennington, Nebraska, United States, United States
Deann Olson's Contact Details

Deann Olson work email

Deann Olson personal email

n/a

Deann Olson phone numbers

About Deann Olson

Deann Olson is a Technical Support Supervisor at Cox Communications at Cox Communications. She possess expertise in access, advertising, banking, customer service, organizational effectiveness and 7 more skills.

Deann Olson's Current Company Details
Cox Communications

Cox Communications

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Technical Support Supervisor at Cox Communications
6205 Peachtree Dunwoody Road, Atlanta,GA 30328,United States
Website:
cox.com
Employees:
16416
Deann Olson Work Experience Details
  • Cox Communications
    Technical Support Supervisor
    Cox Communications Jun 2013 - Present
  • Cox Communications
    Technical Support Rep - Level 2
    Cox Communications Aug 2010 - Jun 2013
  • Fremont Tribune
    Advertising Assistant
    Fremont Tribune Sep 2009 - Aug 2010
    Developed and sold retail advertising plans to National and Local Businesses* Analyzed project campaigns and created project flyers* Created and edited retail ads* Coordinated and produced Annual Bridal Event & Taste of Home Cooking Show
  • Edge Teleservices
    Telephone Service Representative
    Edge Teleservices Oct 2008 - Sep 2009
    Sold AT&T Products and Services to current customers* Retained customers by optimizing their savings through promotions, products, and services
  • First National Bank Of Omaha
    Agent Service Representative
    First National Bank Of Omaha Aug 1995 - Oct 2008
    Acted as a liaison between newly acquired credit card portfolios and multiple internal departments * Provided online technical support and customer service to customers and Agent Banks
  • First National Bank Of Omaha
    Authorizations Trainer
    First National Bank Of Omaha Aug 1995 - Oct 2008
    Trained new employees on departmental product knowledge and procedures* Developed and maintained training manuals* Supervised staff
  • First National Bank Of Omaha
    Online Personal Banker/Tech Support
    First National Bank Of Omaha Aug 1995 - Oct 2008
    Provided technical support and customer service to all FNBO Internet customers via telephone and on-line access* Processed new applications, sold products, and performed maintenance requests* Assisted in company website improvements and updates
  • First National Bank Of Omaha
    Quality Assurance Manager
    First National Bank Of Omaha Aug 1995 - Oct 2008
    Managed Quality Assurance Representative to ensure accuracy and consistency* Interviewed and hired prospective employees* Completed Performance Evaluations
  • First National Bank Of Omaha
    Business System Analyst
    First National Bank Of Omaha Aug 1995 - Oct 2008
    Coordinated, tested, and implemented code for various applications before going to Production (Base24, PRM, ATM Interfaces, TBS, Visa, and MasterCard)* dentified fraud trends and created preventative rules in SQL while maintaining Fraud Software* Ensured FNBO met Visa and MasterCard Regulatory Requirements* Developed Project Requirements for various applications
  • First National Bank Of Omaha
    Business Systems Analyst
    First National Bank Of Omaha Jul 1985 - Oct 2008
  • Pier One Imports
    Assistant Manager
    Pier One Imports Jun 1999 - Dec 2001
    Supervised retail staff and balanced daily financial reports* Established public relations with customers * Updated retail floor space and retail sales
  • Idelman Telemarketing Inc
    Program Manager
    Idelman Telemarketing Inc Sep 1989 - May 1995
    Managed all levels of sales floor staff* Interviewed and hired prospective employees* Coordinated staff schedules according to call volumes

Deann Olson Skills

Access Advertising Banking Customer Service Organizational Effectiveness Process Improvement Quality Assurance Retail Sql Sales Team Leadership Technical Support

Deann Olson Education Details

Frequently Asked Questions about Deann Olson

What company does Deann Olson work for?

Deann Olson works for Cox Communications

What is Deann Olson's role at the current company?

Deann Olson's current role is Technical Support Supervisor at Cox Communications.

What is Deann Olson's email address?

Deann Olson's email address is de****@****cox.com

What is Deann Olson's direct phone number?

Deann Olson's direct phone number is +180469*****

What schools did Deann Olson attend?

Deann Olson attended University Of Nebraska At Omaha, University Of Nebraska.

What skills is Deann Olson known for?

Deann Olson has skills like Access, Advertising, Banking, Customer Service, Organizational Effectiveness, Process Improvement, Quality Assurance, Retail, Sql, Sales, Team Leadership, Technical Support.

Who are Deann Olson's colleagues?

Deann Olson's colleagues are Gloria Alvarado-Lee, Matt Werner, Mba, Stephen Hilley, Will Ofray, Dennis Neuger, Jeff Mcgill, Catherine Crowner.

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