Throughout my career, I've championed operational excellence and innovation, excelling in program management, large-scale ERP transformations, data conversion, and system/M&A integration for multibillion-dollar insurance brokerages. I focus on enhancing system interoperability and operational efficiency, simplifying complex concepts for diverse audiences, and driving significant advancements in interdepartmental collaboration. My recent career highlights include: ► Led a successful on-time go-live of the Microsoft D365 FO ERP system, overseeing data migration and system integration that substantially enhanced operational efficiency across the organization. ► Established seamless communication and efficiency across siloed departments by advising on and leading the implementation of integrated business processes, reducing redundancy and addressing systemic gaps. ► Spearheaded the development of a comprehensive, analyst-driven data conversion process that transitioned from vendor-dependent templates, enhancing daily operations and data integrity. As an energetic generalist and lifelong learner, I am perpetually curious and eager to tackle new challenges. I thrive in environments where I can analyze the big picture and understand the interplay between various business components. I am deeply committed to mentoring and empowerment, striving to foster an innovative culture where team members are inspired to think broadly and contribute beyond their specific roles. Complementing my practical experience, I hold a Master’s of Science degree in Management of Projects and Programs from Brandeis University and a Bachelor of Fine Arts from Lake Erie College. Additionally, I completed my certification in Product Management and Strategy from Wharton Executive Education and have certifications in Advanced Scrum Product Owner, Scrum Master, and Agile Leader -1. My areas of expertise include:Enterprise Applications & ERP Systems Implementation | Business Intelligence | Data Analytics | Business Process Transformation | Project Scope & Requirements Gathering | Business Analyst | Vendor Management | Metrics, Analytics, KPIs, & Tracking | Program & Product Management | Product Owner | M&A | Risk Management | Contracts & Negotiations | Leadership, Coaching, Mentoring, & Team Building | Strategic Vision | Change Management | Strategy, Roadmap, & Implementation | SaaS Products | Business Operations | Scrum Framework | Agile & Waterfall Methodologies | Application Integration | Interdepartmental Collaboration