Oversight and Supervision of: • Accounts Payable & Accounts Receivable• Banking Information• Budget Administration & Cost Analysis• Cash Flow Management• Financial Inquiries & Reporting• Financial Compliance• CPA Interactions & Taxes• Order Processing• Purchasing• Information Technology Systems – Administrator • Server Maintenance • Network Maintenance • Security System Maintenance • Phone System Maintenance • Microsoft 365 Email Administration • Vendor Management • Microsoft Office Suite • Work Station Configuration & Support • Copier / Printer Support • Contract Review & Administration • Attorney Interactions • Patents / Registrations / Trademarks • Insurances • NDA’s• Facilities Management• Human Resources • Benefits Administration (Medical, Long Term Disability, 401K, Profit Sharing, Loans) • Payroll Processing • Employment Activities • Reporting & Compliance • Personnel Record KeepingPersonal Attributes• Detail oriented• Complete understanding of sales process• Possess ability to apply critical thinking• Possess ability to multi-task, prioritize and execute• Excellent organization skills• Excellent communication skills, both written and oral• Self-motivated• Possess ability to work independently or in teams• Capable of adapting quickly and thriving in a fast paced environment • Highly accountable

Assists the VP of sales in the attainment of sales goals through implementing supporting processes, job aids and resources that positively impact sales team productivity, efficiency, effectiveness and results. Collaborates with departmental management and marketing to aid in attaining sales goals.Supervises all aspects of Order Processing. Duties and Responsibilities• Maintain excellent business relationships with customers and suppliers• Primary training partner for new sales and support employees• Work with VP of Sales to create and maintain a world-class sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff• Assist in sales lead administration• Assist in identifying opportunities and weaknesses within territories• Assist in the development and implementation of new processes and procedures• Manage Distribution Product Inventory• Administration of re-seller commissions, expense reports• Report on sales department key performance indicators (KPIs)• Perform new customer credit check• Assist Marketing to create, implement, and track successful marketing campaigns• Assist in sales forecasting• Create and issue customer quotes when needed• Complete customer Annual Reps & Certs documentation• Renewal of annual SAM and ITAR registrations • Proficient in Microsoft Office, Infor ERP system CSI, Infor CRM, Salesforce.com• Information Systems Co-AdministratorSpecial Projects:• Co-implemented an upgrade to our ERP system

Responsible for implementing sales policies, interfacing between internal and external customers, ensuring the accurate and timely processing of quotations and customer purchase orders and all supporting activities related to sales initiatives.• Responsible for processing incoming purchase orders into sales orders and managing the completion of the sales order process• Liaise between other departments within organization in order to complete the processing of internal or external customer demands• Responsible for implementing key internal control functions by promoting accountability across multiple departments• Develop and assist with implementation of processes for efficient improvements• Manage specified inventory product lines• Create and submit monthly POS report and Meet Comp reports• Create/Process reports for sales and or inventory management• Document and track demo/loaner equipment, Incoming and Outgoing• Review repair evaluations from shop and quote customer accordingly• Process return orders and RMAs (Return Material Authorizations)• Ensure customer sales order files are organized and up to date with pertinent information• Ensure sales records are organized and up to date with pertinent information• Assist with incoming and outgoing quality control of specified distribution product lines• Assist with the issuance of Certificate of Origin, Certificate of Conformance for specified distribution product lines• Create new internal part numbers• Assist Marketing in the updating and management of internal part numbers and price listsSpecial Projects:• Wrote and documented internal standard processes and procedures for customer service and order processing• Developed job aids for sales and administration staff• Developed Demo Gear Tracking System• Part of a team that helped obtain ISO 9001 certificate• Co-implemented the integration of a new ERP system

Responsible for generating sales and referrals by educating and suggesting products and services to meet the client’s financial needs.- Responsible for building rapport with clients- Opened depository accounts - Assisted with general account maintenance- Referred clients to appropriate departments / specialists within the bank, such as mortgage, investments, and commercial bankers.- Solved problems as independently as possible

Responsible for being a lead in providing exceptional customer service while processing customer's banking transactions and assisting in the management of the daily responsibilities within the teller line. - Possessed competency and accountability with Store operational standards- Assisted in the preparation and development of the Store Sales Plan, promotional strategies and activities- Established and solidified customer relationships- Assisted in the management of the Teller line - Assisted in the management of the vault cash- Assisted in or created reports for Management- Balanced Automated Teller machines (ATMs)

- Processed regular Teller transactions for customers including: - Currency verification - Check Cashing - Safe deposit box payments - Sales of gift cards - Loan payments - Balanced cash drawer - Night deposits- Held supervisory status - Corrected discrepancies and made necessary adjustments- Adhered to safe deposit box procedures/ operations and guidelines- Established and solidifed customer relationships by providing excellent customer service