Deanna Ford Email & Phone Number

United States

Schaumburg, IL

As an Account Manager, my responsibility and focus was client implementation, ensuring flawless execution of logistics, and working with clients to create a plan for their program while also promoting best practice program design. I supported a variety of accounts from mid-market to large accounts and was responsible for having comprehensive knowledge of.

Mt. Prospect, IL

Riverwoods, IL

Riverwoods, IL

• Responsible for managing onsite team of full time staff, substitutes, group exercise instructors, and student interns
• Recruit, hire, and train all employees on customer service, project responsibilities, instructing group exercise classes, conducting personal training sessions, fitness assessments, orientations and program designs
• Conduct performance reviews and determine specific development plans for each staff member
• Accurately complete monthly management reports, payroll, client billing, invoice submittal, staff schedule, benchmarking, and quarterly safety audits
• Manage monthly and yearly budget tracking which include capital funding, operational budgets, and staffing budgets
• Create and implement annual strategic business plan according to client’s main objectives and top employee health concerns