Deanna Frank Email and Phone Number

Inbound/Outbound calls for ordersOutbound sales calls to introduce productdata entry/filing

Implement all non-alcoholic pricing. Set up and assign all non-alcoholic accounts. Create and distribute all sell sheets and spreadsheets with pricing information. Assist VP of sales and all sales supervisors with reporting, spreadsheets, filing, and any other administrative duties required. Reporting and weekly numbers for all suppliers, sales management, and VP of Sales. Train and guide all office personnel in accounting. Speak with potential suppliers and gather information and samples for the VP of Sales to review. Data entry for deliveries and samples. Assist sales representatives in placing orders, customer credits, updating customer information, and any other administrative needs. Enter and upload all items and pricing into salesman hand held devices daily.

File invoices for various customers in alphabetical orderCreate new customer files in ACT computer systemCreate and follow up on work orders with sub contractors regarding repairs and construction for poolsWrite contracts for new clientsModerate data entry in QuickbooksCall in payroll biweeklyPrint checks for sub contractors and vendorsSchedule inspections, dig alerts, product orders, and appointments with customersComplete deposit slips for bank drop offInbound and outbound calls regarding product knowledge, problem resolution, and customer follow up

Collected and maintained on over 255 accounts weeklyInbound and outbound calls with customer resolution, account inquiries, account reconciliation, credit card payments, collection of past due propertiesReview and release orders based on status of accountMember of the moral committee to keep employees in positive environmentProcess collection letters for payment discrepancies, request for customer contact, preliminary lien notices, liens, final demand for payment and collection agencyResearch disputed accounts. Work with distribution centers for resolveCompleted Work Skills Training classTraining for time management, positive outlook to work environment and team buildingManaged a billion dollar accountMaintained exceptional relationship and communication with property management and collected over $500,000 that was over 60 days past due

Inbound and outbound calls for order entry, problem resolution and product knowledgeReviewed and approved all repairs to be expedited to warehouseReviewed and approved all orders based on account status and entryEntered credits and debits for west coast customers for pricing discrepancies, product returns, product sample charges, and customer courtesiesWorked with outside sales representatives to figure pricing, enter promotional discounts, and problem resolutionReviewed and filed all freight claimsReceived in house cash, check and credit card paymentsApprentice to Accounts Receivable manager on east coast