• Key contributor to JP Morgan Chase’s Third-Party Operations Transformation Program, driving process design improvements and optimizing vendor lifecycle management.• Led in-depth investigate review of JP Morgan’s Inter-Affiliate and Third-Party relationships and workflows, analyzing key data points via Excel uncover inefficiencies and vulnerabilities. • Applied process design principles and critical problem-solving techniques to develop impactful solutions which improved operational efficiency, enhanced program oversight, and reduced bottlenecks.• Presented innovative solutions and prototypes to key stakeholders, clearly articulating value propositions and securing buy-in from executive leadership teams across the globe, leading to successful project approval and smooth implementation.• Developed and executed project plans using Agile and Waterfall methodologies, leveraging Jira and Asana to tailor approaches to project needs, improving delivery timelines by 20% and ensuring alignment across all stakeholders.• Created and delivered engaging PowerPoint presentations, effectively communicating complex third-party management processes to diverse audiences, ensuring clarity and alignment across global teams.• Regularly facilitated training sessions for 50+ team members on new third-party management processes, driving seamless adoption and achieving a 95% acceptance rate within each department within a short timeframe.• Led the development and implementation of dashboards and software tools, managing the end-to-end process from requirements gathering to deployment, enhancing data visibility and operational efficiency through system integration.• Optimized third-party oversight processes, driving a 20% reduction in compliance gaps, improving vendor onboarding efficiency, and ensuring adherence to company standards and regulatory requirements.

• Contracted to lead a high-profile project for JPMorgan's Corporate Third-Party Oversight Transformation Department, overseeing the development of a new firm-wide contract to replace 100+ of standalone agreements.• Led Kick-Off Meetings with 50+ key stakeholders across the globe to define project scope, establish clear governance structures, and ensure alignment and accountability across all teams.• Collaborated with the project team of 30+ members to create comprehensive project documentation, including the project charter, plan, schedule, and budget, providing a solid foundation for successful execution.• Provided regular project updates to executive management and stakeholders using Jira, ensuring transparency, tracking progress, and facilitating informed decision-making throughout the project lifecycle.• Implemented a hybrid of waterfall and agile methodologies, optimizing delivery timelines and adaptability to evolving requirements, leading to superior project outcomes.• Coordinated global communications and scheduling across multiple time zones using Microsoft Calendar and Email, ensuring seamless interaction and efficient meeting management with project teams and third-party vendors.• Managed daily task assignments, delegating responsibilities based on team members' strengths, skills, and experience to maximize productivity and drive successful project delivery.• Monitored and controlled project scope, schedule, and costs, proactively addressing scope changes or emerging issues to maintain alignment with project goals and ensure on-time, within- $1,000,00 budget delivery.

• Dedicated team member of the Parkhill Capital Foundation responsible for spearheading high impact fundraising initiatives, managing end-to-end planning and execution within tight deadlines, exceeding yearly fundraising goals by 20% and maximizing donor engagement. • Collaborated with key stakeholders, including school administrators, teachers, parents, and local businesses, to identify supply needs and establish fundraising goals aligned with community requirements.• Developed and implemented a detailed project plan, including fundraising strategies, timelines, and resource allocation, ensuring all efforts were on track to meet the tight deadlines.• Coordinated outreach efforts, leveraging social media, email campaigns, and community partnerships to raise awareness and drive donations for the school supplies initiative.• Monitored progress daily, tracking incoming donations and adjusting strategies as needed to ensure fundraising goals were met and supply needs were adequately covered.• Engaged and motivated volunteers, organizing teams for collection, packing, and distribution of supplies, ensuring smooth coordination and efficient execution of tasks.• Managed communication with donors, stakeholders, and volunteers, providing regular updates on progress and maintaining transparency throughout the fundraising process.• Oversaw budget allocation, ensuring all donated funds were used efficiently to purchase the necessary supplies while maintaining transparency and accountability.• Evaluated project outcomes, collecting feedback from stakeholders and team members to identify opportunities for future improvement in similar initiatives.

• U.S. Air Force veteran with specialized training in business operations and legal assistance, leveraging military discipline and strategic thinking to drive operational excellence and deliver high-quality services.• Led the base-wide Legal Assistance Program, overseeing all aspects of service delivery and ensuring timely, accurate support for military personnel, retirees, and their families achieving $100,000.00+ in legal fee savings annually.• Optimized team performance by strategically assigning tasks and managing workflows, ensuring operational continuity, and fostering a high-efficiency environment.• Coordinated the office calendar for legal assistance appointments, streamlining scheduling for over 100+ active-duty personnel, retirees, and family members to maximize efficiency and minimize wait times.• Delivered exceptional customer support, addressing inquiries and resolving concerns promptly, ensuring high levels of satisfaction and service consistency.• Created detailed performance reports for the Legal Assistance Program, presenting key metrics and actionable insights to senior leadership, enabling data-driven decision-making and continuous program improvements.