Deanna Later Email & Phone Number

Vancouver, British Columbia, Canada

• Licensed Independent Adjuster emphasizing effective time management, cost control• Self motivated, works well with others• Investigates, Negotiates and Settlement of Claims when instructed• Customer Service face to face and telephone etiquette trained• Computer programs: Microsoft Word, Excel, Power Point, Internet, Email• Great communicator and problem solving

Claims Adjuster• Contributed to reaching customer service satisfaction goal following company protocol and providing exceptional Customer service• Managed multiple files 80-100 and documented every step of activity for each claim• Investigated, evaluated, and negotiated automobile accident claims to reach a fair and equitable settlement for all parties involved• Recognized and Processed claims as needed for subrogation (Property Damage, Out of Province)• Recognized and… Show more Claims Adjuster• Contributed to reaching customer service satisfaction goal following company protocol and providing exceptional Customer service• Managed multiple files 80-100 and documented every step of activity for each claim• Investigated, evaluated, and negotiated automobile accident claims to reach a fair and equitable settlement for all parties involved• Recognized and Processed claims as needed for subrogation (Property Damage, Out of Province)• Recognized and identified Breach of Insurance Claims• Recognized and identified potential fraudulent claims• Set and adjusted claim reserves as needed• Reviewed medical records, medical reports and billings to ensure that they are related to the injury• Worked Accident benefit, fatality and Bodily Injury claims as well as litigated files• Knowledge of the Motor Vehicle Act and Insurance (Motor Vehicle) Act• Developed and maintained strong business relationships with internal and external customers• Acting Claims Manager – while a manager away• Acting Administration Manager (6 months) – Managing several Office Assistants and job descriptions• Comprised and delivered Performance Evaluation Reviews• Chair for Admin meetings, sending out agenda and minutes• Office Assistant all jobs in a Claim Centre• Health and Wellness Committee member• Social Club President• Ergonomics staff contactBI, AB, Litigation, Hit & Run Desk, Fraud/SIU/Liability/Specialty ProjectdesksTemporary positions, Claims Manager, Administration Manager and Administration SupervisorDial A Claim Operator Show less

• Lead Group Fitness Classes while following proper progressions of Crossfit, weightlifting and gymnastics• Teach and help to teach the 7 foundational movements• Good understanding of the bodies muscles and how they work with the skeleton system and tendons• Provide exercise modifications to individual athletes to ensure proper technique and avoid injury• Increased my level of experience as a trainer by learning how to coach a wide variety of people from the elite athlete to the… Show more • Lead Group Fitness Classes while following proper progressions of Crossfit, weightlifting and gymnastics• Teach and help to teach the 7 foundational movements• Good understanding of the bodies muscles and how they work with the skeleton system and tendons• Provide exercise modifications to individual athletes to ensure proper technique and avoid injury• Increased my level of experience as a trainer by learning how to coach a wide variety of people from the elite athlete to the sedentary person• Teaching kids from grades 5 to 7 the basic moves to more complex moves and developing their strength capacity• Introducing kids from the kindergarten age to grade 1 to develop their motor skills in an active, engaging and playful setting. Focusing on fun, quality and movements Show less

• Facilitating Workshops for 40 – 65 members 1-3 times per week for 30 minutes• Provide guidance, and goal setting assistance• Providing members with education in weight loss and healthy habits through the Weight Watchers Program• Trainer for new facilitators• Computer knowledge and AP resources for members• Sell the proper program and products to members based on their personal needs• Receive and stock weekly shipments and assist with inventory for food and kitchen… Show more • Facilitating Workshops for 40 – 65 members 1-3 times per week for 30 minutes• Provide guidance, and goal setting assistance• Providing members with education in weight loss and healthy habits through the Weight Watchers Program• Trainer for new facilitators• Computer knowledge and AP resources for members• Sell the proper program and products to members based on their personal needs• Receive and stock weekly shipments and assist with inventory for food and kitchen products• Build client relationships, trust and rapport Show less

• Dedicated fitness professional with a passion for improving client health, wellness and quality of life. deliver high-energy training using the latest techniques in exercise, cardio programs and strength training.• Good understanding of the bodies muscles and how they work with the skeleton system and tendons• Deliver fitness, weight loss and nutrition programs for youth, teens, adults and senior citizens that are fun, safe, extremely effective and tailored to individual needs/goals.

• Deciphering and summarizing confidential medical records• Proficient at completing assignments independently, meeting deadlines efficiently, and producing high quality work• Proofread and revise legal documents• Customer Service and reception duties

Rules Course

Level 1: Broker/Adjuster Licensing Course

Office Assistant Courses

Claims Adjuster Courses

Management Courses

Customer Service Courses, Self-Awareness Courses

Cip – Principals And Practices

Insurance

C111 Advances Loss Adjusting

Insurance

C110 Essentials in Loss adjusting