Deanna Mist Ewing, Mba Email & Phone Number

Mount Laurel, New Jersey, United States

Pennsylvania, United States

• UKG Ready SME providing excellent customer service to 2,500 employees.• Utilized Google forms to track tickets and streamline inquiries to troubleshoot and perform maintenance within the modules of HCM, time/attendance, payroll, reporting, and scheduling.• Implemented the conversion Greenhouse to direct entry into HRIS using auto population of forms and checklists, saving five hours of orientation time weekly and minimizing duplicate data entry and errors.• Created/maintained over 100 groups, 240 advanced schedules, and 20 HRIS security profiles categorizing group permissions according to levels.• Configured/modified 35 complex workflows and conducted UAT. Built ESS HR Actions for efficient end-user experiences.• Created orientation training materials for guidance through UKG processes. Created on-demand step-by-step user guides and FAQs.• Audited HRIS data weekly ensuring data integrity while entering and protecting confidential information. Validated new hire employee details ensuring 100% completion.• Designed and executed project plan implementing advanced scheduling by leveraging auto-population features, increasing manager efficiency to 28% against targeted 25%.• Solicited departmental interests then designed and maintained 10 UKG departmental dashboards.• Partnered with Payroll to set up accruals, pay differentials, and deductions. • Integrated third-party software, Twilio, streamlining communication to 5,000 employees. • Imported and audited 3,000 ADP employee records into UKG after company acquisition.• Built 20 form templates, streamlined 45 job descriptions, and designed 40 custom reports including trending models for time keeping, attrition, and new hires. • Performed analyses on 250,000 rows utilizing advanced Excel formulas (pivot tables, IF/AND, INDEX/MATCH, V-lookup, etc.), auditing and creating data models for time and attendance management.• Edited employee handbooks for legal review and incorporated them into HRIS checklists.

Pottstown, Pennsylvania, United States

• Supported the Facilities Director, Manager, and 10 technicians with administrative duties including assigning and following through on completion of work orders.• Streamlined process efficiency to provide technicians with prepopulated and preassembled necessary paperwork to document on-going data saving six hours monthly to conserve technicians’ time.• Developed archive system to efficiently access over 1,000 asset preventative maintenance work orders across 45 life safety categories and ensure compliance for eight facilities in accordance with Joint Commission standards.• Granted security access and badges for over 15 outside vendors to complete required repairs.

Exton, Pennsylvania, United States

• Provided support to the President and five Executive leaders, handled administrative, international travel, expense reporting, and other duties using a varied skill set including: strong attention to detail, accuracy, time management, flexibility, concise communication, and maintaining confidentiality at all times for all personnel, compensation, and company financial information.• Scheduled and planned quarterly Board of Directors meetings, dinners, and activities, serving as an active conduit including arranging travel, accommodations, and logistics, sending notices, drafting agendas, and finalizing minutes. • Responded to e-mails on behalf of the President, produced monthly reports, financial letters to Shareholders, original stock certificates, and a variety of Human Resources, compensation, and financial information.• Created templates and graphs to track daily exchange rates, weekly field activity reports, and monthly subsidiary company orders, revision orders, and sales reports.• Designed and published the company newsletter bi-yearly. • Spearheaded the successful execution of yearly company events utilizing a project plan to ensure activities were met within deadlines, then conducting an outcome debriefing.• Ensured functionality, executed warranty contracts, and reached replacements of seven copiers, and three fax machines, troubleshot malfunctions and ensured proper maintenance.• Designed office supplies organization and tracking system for over 150 items staying within budget.• Redesigned and restructured the lobby and eight executive offices including carpeting, painting, and furnishings within budget and deadline. • Modernized offices for five departments by negotiating bulk furniture purchase and install prices for ergonomic work stations and furniture.

King Of Prussia, Pennsylvania, United States

• SME for the Effort Tracking system, processes, and standards ensuring over 900 global staff questions/issues were addressed and information entered into the system was compliant and consistent across regions/countries/matrix teams.• Maintained current list and conducted weekly audits of 1,500 global staff across 43 countries including their roles, FTE value, and attributes by liaising with global cost center managers of all levels.• Generated monthly reports utilizing complex Excel functions and formulas (pivot tables, V-lookups, IF/AND, etc.) to transform over 750,000 rows of effort data into apprehensible charts and graphs to provide transparency of study and activity effort supporting the late-stage pipeline.• Prepared preliminary information for monthly resource forecasting capacity reviews with Executive Team.• Partnered with Global Clinical Operations managers to incorporate over 250 external staff (EPE) throughout Europe and International into the Effort Tracking system for greater EPE transparency.• Designed, implemented, and trained over 100 global employees on utilizing sub-activities in Effort Tracking.• Tracked effort report submissions for over 100 employees with a rolling compliance average of 95%.

King Of Prussia, Pennsylvania, United States

• Provided succinct communication and excellent customer service for HR issues and concerns to over 3,000 customers at all levels in Global R&D. Formed strong rapports with cross-functional team members, management, and executives via networking.• Maintained calendars, scheduled global meetings, booked international travel, and actioned e-mails for four Human Resources Managers. Assisted department with complex computer inquiries, processed all department invoices, tracked department spending, and processed expense reports.• Supported Level 2 Business Objects escalations and created over 80 advanced reports for HR.• Spearheaded the HR Enhance Project Management Team of 8 global team members – Phase 1 & 2 for HR Administration processes which, through a detailed project plan, identified and implemented three processes for streamlined efficiency.• Served as workgroup coordinator for the XP migration process for 40 people within Philadelphia HR. Designed and delivered training on XP, Lotus Notes 6.0, and iPass to US HR. Designed and presented training to 25 Admins for Employee Attendance Tracking tool, ensuring 100% compliance.• Utilized PeopleSoft to process changes, bonuses, increase letters and information, terminations, and written warnings. Proactively drove the promotion process and reorganizations for 800 employees by creating visuals to reflect comparisons for diversity initiatives.• Lead Performance Development Plan Database and community intranet page design including enhancements, revisions, and testing. Trained over 130 global employees virtually.• Facilitated departmental All-Hands staff meetings for over 175 employees and served as project leader for successful Town Hall meetings.• Designed SOP database structure and maintained current documentation.

King Of Prussia, Pennsylvania, United States

• Served as US central contact for coordination of Organization and Learning Development activities.• Assisted with projects such as Drug Development & Discovery Simulations, Learning Partnership Courses including piloting the "Learning Link", Mastering Change Courses, and HR Community Meetings.• Maintained the Learning Partnership database, scheduled and coordinated training, AV equipment, breaks, and material; responded to urgent requests from trainers.• Lead specific projects such as the Change Management Toolkit, and IT Regulatory Operations Symposium.

King Of Prussia, Pennsylvania, United States

• Processed necessary employee changes for over 400 Information Technology and Discovery employees, including promotions and terminations through PULSE.• Participated actively in the Balancing Act Committee, Holiday Party Committee, Intranet Team, and Lotus Notes Rollout committee for 40 HR employees.• Coordinated employee yearly Service Awards and exit interviews. Conducted quarterly PULSE audits.

Wayne, Pennsylvania, United States

• Supported 21 Account Representatives, 3 Account Executives and 5 Sales Managers in this E-commerce based company. Coordinated travel arrangements for senior management.• Maintained 20+ association participation lists both Manufacturer and Distributor. Maintained any updates to the sales forms including, but not limited to Catalog Creation Forms and Distributor Worksheets.• Created and mailed sales packets to prospects including mail merge documents.• Created and deleted companies from FPCIS and ran queries and crystal reports.• Maintained spread sheets as needed.

King Of Prussia, Pennsylvania, United States

• Created and maintained all purchasing files for MRO/Spare Parts, Corrugate & Packaging, Raw Materials, Displays. Generated, placed, faxed, copied, routed, filed, and data entry of all purchase orders.• Ordered and maintained all office supplies and corporate stationary.• Provided customer service for any internal issues.• Operated front switchboard and greeted guests.• Additional duties included RM pricing, corrugated specification proofing, and liaising with vendors for the disposition of non conformance reports and negotiating contracts.

Collegeville, Pennsylvania, United States

• Assisted the department with computer related issues and employee relations.• Maintained senior level calendars/schedules, confidential employee information, and all incoming resumes.• Prepared orientation packets for new hires, scheduled conference rooms, and set up personnel folders.• Served as back-up to department secretary.

Master Of Business Administration - Mba, 4.00

Activities and Societies: Dean's List, President's List, Golden Key International Honor Society

Bachelor Of Science - Bs, Business Administration, 3.9925

Activities and Societies: Phi Theta Kappa, Golden Key International Honour Society, Dean's List

Associate Of Science - As, Business Administration, 4.0

Activities and Societies: Dean's List