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Experienced Sales Support Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Sales, Data Center, Management, Telecommunications, and Salesforce.com. Strong support professional with a Hospitality Management BS focused in Hospitality Administration/Management from University of North Texas.
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Client Development ManagerIt FirstAllen, Tx, Us
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Sales ExecutiveIt First Oct 2023 - PresentAddison, Tx, Us
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Territory Sales ManagerNts - National Technical Systems Jan 2022 - Oct 2023Belcamp, Md, Us -
Site Sales ManagerNts - National Technical Systems Nov 2019 - Jan 2022Belcamp, Md, Us• Maximized Sales for both new and existing customers within an assigned book of accounts. • Engage in technical discussions with potential clients • Work both self-generated and internal leads to generate opportunities• Responsible for customer communications including telephone calls, in-person visits and presentations to prospective customers• Develop and maintain accurate contacts, prospects, and forecasting in CRM• Update former/dormant customers on new capabilities to capture new opportunities
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Sales Support SpecialistTechnologent Apr 2016 - Nov 2019Irvine, California, Us• Managed quoting, purchasing, and procurement process for senior account executives and Vice President resulting in a $64 million fiscal year 2018• Responsible for ensuring account executives’ sales forecast was correctly reflected in CRM, enabling upper management to establish accurate financials on a weekly and quarterly basis • Registered deals with vendors to increase profitably and maximize deal closure success rate • Maintained strong relationships with vendors to negotiate pricing and provide solutions to customers • Responded quickly and accurately to RFQ and RFP requests to ensure customers’ needs and timelines were met • Responsible for mentoring and training new sales support team members in the central region • Assisted with technical configurations to provide top-tier service to new customers • Worked with Business Operations to ensure customer needs are communicated and achieved through the organization • Ensured the financial accuracy of quotes, purchase orders, sales orders, and invoices • Demonstrated in-depth knowledge of Technologent’s CRM and vendor specific tools -
Business Operations AnalystVce Oct 2015 - Apr 2016Richardson, Texas, Us• Provide sales support for all account managers within the US, Canada and Mexico• Create and maintain opportunities and accounts in Sales Force • Register deals for partners, and distributors. • Analyze and approve accounts utilizing Dun and Bradstreet• Assist with basic troubleshooting on VCE websites (ACT, VCE Partner Portal, Sales Force)• Manage and assign leads to account managers -
Inside Sales SupportComparex Usa Feb 2015 - Sep 2015Milwaukee, Wisconsin, Us• Provide sales support for all clients within the US and Canada. • Manage day to day customer request and proactively service customers IT software and service requirements. • Increase service revenues and software gross margin within accounts through suggestive selling, product sourcing and quote preparation. • Work with the internal licensing desk to provide multiple software solutions for customers. • Responsible for all customer service related functions associated with customers support including preparing sales quotes and service proposals, assisting with the purchase of products and services from Microsoft directly and/or distribution partners. -
Inside Sales SupportGdt - General Datatech Apr 2010 - Jan 2015Dallas, Tx, Us• Sales support for National Account Manager in the service provider/enterprise industries• Provided sales quotes and processed purchase orders• Monitored all orders, invoices, product returns, commissions and installation services• Assisted in the configuration of quotes in Cisco Commerce Workspace• Registered quotes to ensure special discounted pricing to increase profit margin • Maintained inventory to guarantee that customers received all equipment within the specified timeline
Deanna Nicholson Skills
Deanna Nicholson Education Details
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University Of North TexasHospitality Administration/Management
Frequently Asked Questions about Deanna Nicholson
What company does Deanna Nicholson work for?
Deanna Nicholson works for It First
What is Deanna Nicholson's role at the current company?
Deanna Nicholson's current role is Client Development Manager.
What is Deanna Nicholson's email address?
Deanna Nicholson's email address is de****@****ent.com
What is Deanna Nicholson's direct phone number?
Deanna Nicholson's direct phone number is +197265*****
What schools did Deanna Nicholson attend?
Deanna Nicholson attended University Of North Texas.
What skills is Deanna Nicholson known for?
Deanna Nicholson has skills like Account Management, Solution Selling, Customer Service, Microsoft Office, Data Center, Direct Sales, Cloud Computing, Salesforce.com, Unified Communications, Cisco Technologies, Managed Services, Networking.
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